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PCH fails intel core i5 4670k

DTang11
Beginner
1,712 Views

Hi,

My PC restarts when I play games and when I did the intel diagnostic test it says that the PCH fails. I've tried updating my BIOS, updating drivers and clearing CMOS, but none of them worked.

My PC specs are:

Intel core i5 4670k

MSI Z97 gaming 5

Nvidia GTX 970

Corsair vengeance ddr3 8GB LP

I've uploaded a photo of the test results.

Thanks for your help!

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idata
Employee
491 Views

Hi Dunly: Thank you very much for joining the Intel® Processors communities.

Not sure if you already installed the drivers below, but we can try to re-install the chipset driver of the board:

https://www.msi.com/Motherboard/support/Z97-GAMING-5.html%23down-driver%26Win8.1 https://www.msi.com/Motherboard/support/Z97-GAMING-5.html# down-driver&Win8.1 64

And install the latest graphics driver from Nvidia:

 

http://www.geforce.com/drivers/results/119397 http://www.geforce.com/drivers/results/119397

If you do that and the problem with the games persists and the processor still fails the PCH test, then there might be a problem with the processor itself.

This problem, is it recently or it happens since the first day?

 

Do you have the option to test the PC without the video card and using the Intel onboard video?

 

Do you have the option to test your processor on a different board or test your board with a different processor?

Any further questions, please let me know.

Regards,

 

Alberto R
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idata
Employee
491 Views

Dunly: I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?

 

 

Any questions, please let me know.

 

 

Regards,

 

Alberto R

 

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