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Problem with intel graphics family hd 4400

YYona
Beginner
1,838 Views

I had quite a bit of problems with the driver so i uninstalled it, when i tried to reinstall it (64 bit version as my system is 64 bit) It told me "intel graphics does not meet minimum requirements" and i cannot install iti do not have any drivers my system is stuck on 800X600 And i couldn't find any answers Pc specs: intel core i3-4005u 1.70 GHz 4th generation

4.00 GB ram 64 bit system I need help as soon as possible please i think that i had HD 4400 my Pc model is: Toshiba satellite l50-b-1m7. It does not show me any drivers or the name of the Graphics when i check in system specs Thank you for reading

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8 Replies
idata
Employee
875 Views

Hello, Yonatankes:

 

Thank you for contacting the Intel Communities.

 

I would like to recommend you to check the troubleshooting below:

 

1. Here you can find the generic drivers to be installed in your system:

 

Windows 8* and 7: https://downloadcenter.intel.com/download/25978/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=81497 https://downloadcenter.intel.com/download/25978/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=81497

 

Windows 10*: https://downloadcenter.intel.com/download/25951/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81497 https://downloadcenter.intel.com/download/25951/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81497

2. If you are having issues during the installation, please test this method:

 

Windows 8* and 10: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html

 

Windows 7*: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005474.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005474.html

3. If you continue having issues, please provide me with the Intel® System Support Utility report from your system this will gather up some information that will allow me to better assist you on this.

 

How can I get that report?

 

-Access: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

-Download the utility

 

-Scan your system with the utility

 

-Export the report and attach it to your answer with the advanced editor option

 

I look forward to hearing from you.

 

Regards,

 

Esteban C
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idata
Employee
875 Views

Yonatankes:

I was wondering if you were able to check the recommendations provided in my last answer to this post?

Additionally, have you tested the latest graphics driver for your system? Version: 15.40.25.4463 https://downloadcenter.intel.com/download/26079/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen- Download Intel® Graphics Driver for Windows® 10 [15.40][4th Gen]

Look forward to hearing from you.

Regards,

 

Esteban C
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idata
Employee
875 Views

Hi, Yonatankes

Would like to check, were you able to solve this issue with the recommendations provided above?

Please let me know.

Regards,

 

Esteban C
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RSh1
Beginner
875 Views

Hello, i have Toshiba Satellite L50-B (PSKT4C-02G006) and when i try install this driver 15.40.25.4463) i get next message: 'The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer'

Can you help me to resolve this issue?

Current version of driver is 10.18.14.4264, system Win 8.1 x64

Intel(R) HD Graphics 4400

Mobile DualCore Intel Core i5-4200U, 2600 MHz (26 x 100)

Thank you

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RSh1
Beginner
875 Views

Thank you, I am successfully reinstall my driver.

Why so important to disconnect Internet? I occasionally forgot about that, but all is ok

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idata
Employee
875 Views

Hello rus1107,

The system could perform a compatibility check while installing the driver, which could affect by recommending OEM driver, for that reason it is a good practice to manually install the driver while there is no Internet connection.

It is great to hear you were able to install it if you require any further support feel free to reach us here or any other support platform.

Regards,

 

Esteban C
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