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Intel raid controller RS2BL080 locked out after firmware update

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Hello,

I've updated my raid controller to the firmware version 12.9.0-0037 from 12.7.0-xxxx (Couldn't update to the newest version yet) from the web console 2. Now when I boot or try to go into the raid bios console I get this :

I've tried to unplug all my hard drives, without success.

Any idea what I could do to fix this (downgrade the firmware, etc).

Thank you.

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Hello,

According to our database you have a ticket already opened with Intel. Can you please confirm this and let us know the ticket number?

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Hello,

According to our database you have a ticket already opened with Intel. Can you please confirm this and let us know the ticket number?

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Yes this is correct.

Case # : 00347174

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