Question about BSODs related to the graphics driver

[AAlam4]

Hello,

Why do I get BSODs sometimes related to the Intel Graphics driver?

When I purchased the Inspiron 15z 5523 i7-3537U, right after one month, while trying out the game "Prison Tycoon 4" I got a BSOD.

That moment, McAfee was installed, is McAfee the cause of this?

Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035

Debug session time: Sat Jul 12 12:12:07.239 2014 (UTC + 10:00)

System Uptime: 0 days 1:43:32.078

BugCheck 133, {0, 501, 500, 0}

*** WARNING: Unable to verify timestamp for igdkmd64.sys

*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys

Probably caused by : igdkmd64.sys ( igdkmd64+65189 )

BUGCHECK_STR: 0x133

PROCESS_NAME: System

[ROBERT_U_Intel]

Hi

Is Prison Tycoon 4 the only app that you have seen a BSOD with? Is your Intel HD Graphics driver the latest version found here: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23885 Intel® Download Center ?

Thanks

Robert

[AAlam4]

No, it is not the latest driver found in the link you provided me.

But Dell told me don't download drivers from Intel, just download the provided ones in their download section.

[AAlam4]

OK can you please tell me why always people say "Update the graphics driver" when some one gets a BSOD inside a game?

Do you do updates to the graphics driver with certain games in the updated graphics driver?

For example, I get a BSOD while playing The Sims 3.

And then you told me "Update the graphics driver".

So, you did updates in the updated driver that fixes the BSOD with Sims 3?