HD 3000 Driver screen flickering problem

LKhan · ‎07-10-2015

I am using dell inspiron laptop. previously i used windows 7 and now i am using windows 8. i have problem with my graphics driver intel HD 3000 which previously was fine in windows 7. when i install updated version of the driver it starts flickering laptop screen very frequently and ultimately i have to restart laptop. to avoid this problem i just unistalled the driver and now i use microsoft basic version of graphic driver. this one has issues such as i dont see sleep option and also i cant adjust brightness of screen. please help me if there is any way to solve the problem with original driver. system information

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System Information

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Time of this report: 7/10/2015, 17:05:10

Machine name: UMARALI-PC

Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_r9.150322-1500)

Language: English (Regional Setting: English)

System Manufacturer: Dell Inc.

System Model: Inspiron 3520

BIOS: BIOS Date: 01/25/13 11:40:32 Ver: 04.06.05

Processor: Intel(R) Core(TM) i3-2370M CPU @ 2.40GHz (4 CPUs), ~2.4GHz

Memory: 4096MB RAM

Available OS Memory: 3960MB RAM

Page File: 2107MB used, 2812MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.03.9600.17415 64bit Unicode

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DxDiag Notes

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Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Input Tab: No problems found.

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DirectX Debug Levels

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Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

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Display Devices

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Card name: Microsoft Basic Display Adapter

Manufacturer: (Standard display types)

Chip type: Intel(R) Sandybridge/Ivybridge

DAC type: Intel Corporation

Device Type: Display-Only Device

Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_05551028&REV_09

Display Memory: 256 MB

Dedicated Memory: 0 MB

Shared Memory: 256 MB

Current Mode: 1366 x 768 (32 bit) (64Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: unknown

Monitor Id: LGD033A

Native Mode: 1366 x 768(p) (60.052Hz)

Output Type: Internal

Driver Name:

Driver File Version: ()

Driver Version: 6.3.9600.16384

DDI Version: 11.1

Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1

Driver Model: WDDM 1.3

Graphics Preemption: DMA

Compute Preemption: DMA

Miracast: Not Supported

Hybrid Graphics GPU: Not Supported

Power P-states: Not Supported

Driver Attributes: Final Retail

Driver Date/Size: , 0 bytes

WHQL Logo'd: n/a

WHQL Date Stamp: n/a

Device Identifier: {D7B71AF4-43CC-11CF-B727-8005ACC2CB35}

Vendor ID: 0x1414

Device ID: 0x008C

SubSys ID: 0x00000000

Revision ID: 0x0000

Driver Strong Name: display.inf:10809047d4324726:MSBDA:6.3.9600.16384:pci\cc_0300

Rank Of Driver: 00FB2006

Video Accel:

DXVA2 Modes:

Deinterlace Caps: {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) ...

Hans_B_Intel · ‎07-13-2015

Hello LeeKhan,

Have you tried with driver version 15.28.24.4229? If not I suggest installing it manually, the download and instructions are found here:

https://downloadcenter.intel.com/search?keyword=2nd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+3000/2000 https://downloadcenter.intel.com/search?keyword=2nd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+3000/2000

How to Manually Install a Driver in Microsoft Windows 7*

http://www.intel.com/support/graphics/sb/CS-033915.htm http://www.intel.com/support/graphics/sb/CS-033915.htm

Note:

These software drivers are generic versions and can be used for general purposes. However, computer original equipment manufacturers (OEMs) may have altered the features, incorporated customizations, or made other changes to the software or software packaging they provide. To avoid any potential installation incompatibilities on your OEM system, Intel recommends that you check with your OEM and use the software provided by your system manufacturer. Intel and the computer original equipment manufacturer (OEM) may not provide technical support for some or all issues that could arise from the usage of this generic version of software drivers.