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dump file shows that :-
A device driver attempting to corrupt the system has been caught. This is
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
i've asked this ques about this BSOD in superuser.com ,and after seeing the result the of dump suggestion is to report in intel community so here i'm.plz help
my pc cofiguration is:-
- OS: window 10
- CPU: Intel core i5-3230M CPU @ 2.60GHz
- RAM: 4.00 GB
- System Type: 64-bit Operating system, x64 based processor
Here is the rest of the result bugcheck analysis:-
Arguments:
Arg2: fffff800345ac301, The address in the driver's code where the error was detected.
Arg3: 0000000000000000, Pool Type.
Arg4: 0000000020504340, Pool Tag (if provided).
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump
BUGCHECK_P1: 2000
BUGCHECK_P2: fffff800345ac301
BUGCHECK_P3: 0
BUGCHECK_P4: 20504340
BUGCHECK_STR: 0xc4_2000
CPU_COUNT: 4
CPU_MHZ: a22
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 3a
CPU_STEPPING: 9
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_VERSION: 10.0.10240.9 amd64fre
LAST_CONTROL_TRANSFER: from fffff8029fdadaec to fffff8029f7bfc20
STACK_TEXT:
00 nt!KeBugCheckEx
01 nt!VerifierBugCheckIfAppropriate
02 nt!VfReportIssueWithOptions
03 nt!VfCheckPoolType
04 nt!VerifierExAllocatePoolEx
05 igdkmd64
06 0x0
IMAGE_NAME: igdkmd64.sys
FAILURE_ID_HASH_STRING: km:0xc4_2000_igdkmd64!unknown_function
Loaded symbol image file: igdkmd64.sys
Image path: igdkmd64.sys
Timestamp: Sat Jul 11 02:37:09 2015
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Hello Anurodh,
Could you please let us know which is the graphics version you are running? Did you get the driver from the https://downloadcenter.intel.com/ Intel® Download Center?
Regards,
Amy.
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currently ,version 15.33.38.4.42.52 of intel HD Graphics Driver for Windows 10 64bit(3rd Gen & BYT) is installed in my laptop.yes,i get this laptop from Intel Driver Update Utility.In utility,after scanning it shows me that graphic driver is outdated.
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sorry version 15.33.38.64.42.52,and i get this driver(instead of laptop)
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I would like to perform a research on your case, so please, go ahead fill out this form and post it on the same post(here), /thread/77761 Default level information for reporting Graphics issues.
Regards,
Amy.
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A blue screen error occur every time if i play games basically it occur when intel HD driver(i have only integrated intel driver,not any other 3rd party like nivdia) triggered.i have tried to play game in safe mode and no bsod occur maybe it is because of graphic driver isn't active in safe mode.sometime it occur when i'm watching a gif on internet or watching youtube video,and sometimes it just occur randomly.a dump file show that it is the graphic driver that is trying to corrupt the system rest of the result of dump file are in the question that i have asked
Hardware(HW)- Brand and Model
Lenovo essential G580(59-358263)
- Hybrid Graphics GPU: Integrated
- Make and model of any Displays
LFT(Local Flat Panel)
- RAM
Memory: 4096MB RAM
Available OS Memory: 3996MB RAM
- Hardware Stepping
in the attachment
Software(SW)- Operating system
OS Name : Microsoft Windows 10 Pro
Version :10.0.102.40 Build 10240
- VBIOS (video BIOS) version
2137.0
- Graphics Driver version(i have only integrated intel graphic driver)
in dxdiag.txt,intel hd graphic control panel,system information and device manager ,it is showing that version is : 10.18.10.4252(see this in graphic driver version1.png)
but in intel driver update utility,it is showing that version is : 15.33.38.64.4252(see this in graphic driver version 2.png)
Configurations- i have only single display
- Display Devices
Current Mode : 1366 x 768 (32 bit) (60Hz)
- AC or DC mode
i have laptop so while charging it work in AC power and while in battery it work in DC power
this video will show u how it occur
https://youtu.be/gnNIevQFcCE BSOD Occur while gaming - YouTube
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Please refers to the following post; , it explains that there are no drivers available for platforms older than 4th Generation.
Regards,
Amy.
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