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Intel HD 530 Graphics flickering on HP ProDesk 600 G2

JGarc43
Beginner
3,680 Views

Every time that i'm working on excel this thing starts to flicker and then goes into black screen for a few seconds then it says that something stopped working.

It pisses me off everyday!

HELP!

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4 Replies
idata
Employee
2,197 Views

Hello FSA5,

 

 

Thank you for contacting Intel Communities.

 

 

Can you please provide the following information so I can better assist you?

 

 

Full model number of the PC as there are http://support.hp.com/emea_middle_east-en/drivers/selfservice/identify?q=HP+ProDesk+600+G2&tool=s-002# Z7_3054ICK0K8UDA0AQC11TA930O2 several items sharing the same information:

 

Processor's model number:

 

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005589.html Graphics driver installed:

 

Operating System:

 

 

I hope to hear from you soon.

 

 

Regards,

 

Juan Carlos
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JGarc43
Beginner
2,197 Views

HP Pro One 600 G2 21.5 in-Non-Touch-AiO

Intel Core i5-6500 CPU @3.20 Ghz 3.20 Ghz

Intel HD Graphics 530 Driver version 20.19.15.4404

Windows 7 Professional 64 Bit

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idata
Employee
2,197 Views

Hello FSA5,

 

 

Thank you for the information.

 

 

The issue you are experiencing is described /Error Message: Display driver stopped responding and has recovered here.

 

 

You can update the graphics driver to see if the issue is solved.

 

 

Latest graphics driver provided by the system manufacturer (HP) can be found at:

 

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7633350&swItemId=vc_178614_1&swEnvOid=4059# tab5 HP Support Center

 

 

Please let me know how it goes.

 

 

Regards,

 

Juan Carlos
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idata
Employee
2,197 Views

Hello FSA5,

 

 

I was reviewing this thread and I was wondering if you were able to resolve the issue.

 

 

Please don't hesitate in replying to this post if you need further assistance.

 

 

Regards,

 

Juan Carlos
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