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Every time that i'm working on excel this thing starts to flicker and then goes into black screen for a few seconds then it says that something stopped working.
It pisses me off everyday!
HELP!
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Hello FSA5,
Thank you for contacting Intel Communities.
Can you please provide the following information so I can better assist you?
Full model number of the PC as there are http://support.hp.com/emea_middle_east-en/drivers/selfservice/identify?q=HP+ProDesk+600+G2&tool=s-002# Z7_3054ICK0K8UDA0AQC11TA930O2 several items sharing the same information:
Processor's model number:
http://www.intel.com/content/www/us/en/support/graphics-drivers/000005589.html Graphics driver installed:
Operating System:
I hope to hear from you soon.
Regards,
Juan Carlos
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HP Pro One 600 G2 21.5 in-Non-Touch-AiO
Intel Core i5-6500 CPU @3.20 Ghz 3.20 Ghz
Intel HD Graphics 530 Driver version 20.19.15.4404
Windows 7 Professional 64 Bit
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Hello FSA5,
Thank you for the information.
The issue you are experiencing is described /Error Message: Display driver stopped responding and has recovered here.
You can update the graphics driver to see if the issue is solved.
Latest graphics driver provided by the system manufacturer (HP) can be found at:
http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7633350&swItemId=vc_178614_1&swEnvOid=4059# tab5 HP Support Center
Please let me know how it goes.
Regards,
Juan Carlos
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Hello FSA5,
I was reviewing this thread and I was wondering if you were able to resolve the issue.
Please don't hesitate in replying to this post if you need further assistance.
Regards,
Juan Carlos
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