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realsense is no longer move

hharu
Beginner
2,238 Views

No longer move the camera, which was moving up to last week.

device maneger found realsense SR300 but not work SDK SAMPLE.

 

realsensne R200 is same n not work SDK sample.

I re install SDK but not work.

what can i do?

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jb455
Valued Contributor II
324 Views

Your PC has probably updated to WIndows 10 Anniversary which broke Realsense (along with most other cameras). Download the latest DCMs here: https://downloadcenter.intel.com/download/25044/Intel-RealSense-Depth-Camera-Manager Download Intel® RealSense™ Depth Camera Manager and that should fix it.

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5 Replies
jb455
Valued Contributor II
325 Views

Your PC has probably updated to WIndows 10 Anniversary which broke Realsense (along with most other cameras). Download the latest DCMs here: https://downloadcenter.intel.com/download/25044/Intel-RealSense-Depth-Camera-Manager Download Intel® RealSense™ Depth Camera Manager and that should fix it.

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idata
Employee
324 Views

Hi guys,

jb455, thank you very much for your help on this case.

 

opabinia_japan, could you please try jb455's suggestion? We would appreciate if you let us know your outcome after running the DCM.

Regards,

 

-Pablo
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hharu
Beginner
324 Views

i recoverry pc ver1607 os build 14393.0 then install dcm OK.

thanks for jp455 and intel corp.

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idata
Employee
324 Views

Hi opabinia,

I'm really happy to know that you got it working

Regards,

 

-Pablo
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hharu
Beginner
324 Views

thanks for jp455.

i try depth maneger re install . but not detected sr300.

i will try windows 10 revovery to initialaze pc.

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