Forza Horizion 3 // Crash on Intel Gen9 Graphics

[Loeschzwerg]

Hi Support-Team,

Forza Horizon 3 crashes after start on Intel Gen9 Graphics.

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

Game crashes directly after start

Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")<p> 

Always (100%): X

Often (51-99%):

Sporadic (20-50%):

Very Sporadic (<20%):

Hardware (HW)

Brand and Model of the system.

Intel NUC6i7KYK

Hybrid or switchable graphics system?

ie Does it have AMD or NV graphics too?

No

Make and model of any Displays that are used to see the issue (see note2 below). 

LFP = Local Flat Panel (Laptop panel)

XXXWHIT...

[Stefan3D]

Looks like the developer was bored and gave all files random names (compared to APEX).

Min. specs can be found in targethardwareprofiler.xml which has been renamed to 1l4{q1@l46ml4qu4hv$bq4.]gb

[idata]

Thank you for filling out the form, I have noticed that driver version 4541 seems Microsoft* customized driver.

I would recommend testing the Intel® NUC with driver version https://downloadcenter.intel.com/download/26228/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40- 4501 or beta driver https://downloadcenter.intel.com/download/26347/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40- 4539Please report back with http://www.intel.com/content/www/us/en/support/graphics-drivers/000005848.html graphics report of the driver loaded and the https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Intel® SSUThanksAllan.

[Loeschzwerg]

Stefan3D: I don't get what you mean ^^

@Allan: Thanks for the reply. Sadly the same behavior with Beta v4539. Attached the reports with v4539 driver.

[idata]

Thank you for the reports, I have forwarded this information to the appropriate support team.

Allan.

[Loeschzwerg]

Meanwhile I tested the new 21.20.16.4542 driver => The game still doesn't work

But Dota 2 got a nice performance boost

[PradeepNar_R_Intel]

This message was posted by Intel Corporation on behalf of

Thank you for the update Loeschzwerg

Unfortunately, Forza Horizon 3 launch crash is an application issue where the application does not correctly implement the gpu detect code for Intel integrated graphics. As such, it does not detect the amount of VRAM available on our integrated graphics.

It is up to the game developer to provide a patch to fix the issue. They seem to be working on it and hopefully they will release a patch soon in the coming months. If we come across anything, we will keep you posted.

Here are some links available to game developers to correctly detect Intel Integrated graphics -

https://software.intel.com/en-us/articles/intel-graphics-developers-guides https://software.intel.com/en-us/articles/intel-graphics-developers-guides

https://software.intel.com/en-us/articles/6th-gen-graphics-api-dev-guide https://software.intel.com/en-us/articles/6th-gen-graphics-api-dev-guide

https://software.intel.com/en-us/articles/gpu-detect-sample https://software.intel.com/en-us/articles/gpu-detect-sample

https://github.com/GameTechDev/gpudetect https://github.com/GameTechDev/gpudetect

[BPica]

Any update about the support?

@Intel_09 do you have any info since you said that "they seem to be working on it" ?

Regards,

Benjamin

[PradeepNar_R_Intel]

This message was posted by Intel Corporation on behalf of

Hi Benlehot

Please check with the game developer regarding any updates to the game. Intel graphics fully supports the game but the game developer does not include support for integrated graphics. As always, if we hear from the game developer, we will provide update.

Thank you

[BPica]

I sent 3 messages so far on their message board and no one is answering me

http://forums.forzamotorsport.net/turn10_postsm631128_Is-support-for-Intel-IRIS-gpu-coming.aspx Is support for Intel IRIS gpu coming? - Forza Horizon 3 Support -- PC - Forza Motorsport Forums

[AFais]

I think Forza Horizon 3 is playable on Intel HD Graphics. But Microsoft restrict this game to run only on other than Intel HD Graphics chip.

YES It is the matter of fact that it requires higher Graphics chip to run without shutter.

I play GTA V at 35 frame per second at low graphics.

[Stefan3D]

It's all water under the bridge now. Now we can still wait a few days for https://forzamotorsport.net/en-us/news/fm7_gamescom Forza Motorsport 7

• Support for a Broad Range of PC Setups – Forza Motorsport 7 was designed to run smoothly across a wide range of Windows 10 PCs and performance settings. Not only have we lowered our minimum specifications to i5-750, we've also reduced our recommended specifications while still having the game run at a rock solid 60 frames per second. Even gamers with a Surface Book 4 or other budget-friendly gaming PC can play the game.

Quality TargetResolutionFramerateSystem RAMIntel CPUAMD CPUNV GPUAMD GPUVRAMIntegrated GPULow720p30 fps8 GBi5-750 @ 2.67 GHzFX-6300GT 740 / GTX 650R7 250X2 GB Recommended 1080p60 fps8 GBi5-4460 @ 3.2 GHzFX-8350GTX 670 / GTX 1050 TiRX 550*4 GB Ideal (Ultra)4K60 fps16 GBi7-6700K @ 4 GHzRyzen 7GTX 1080RX Vega 648 GB Ultrabook (Mobile)720p30 fps8 GBi5-6200U or better Intel HD 520 or better

[AFais]

Forza Motorsports: 7 does not seems interesting as Forza Horizon: 3. But 'll try out this game. When it will out on internet?

[Stefan3D]

JohnApex schrieb:

Forza Motorsports: 7 does not seems interesting as Forza Horizon: 3. But 'll try out this game. When it will out on internet?

Demo has been released: https://www.microsoft.com/en-US/store/p/forza-motorsport-7-demo/9P2XH29364LH?rtc=1 Forza Motorsport 7 Demo - Microsoft Store

Unsurprisingly it doesn't run on ye olde Broadwell.

I tried to sneak a peek at c:\WindowsApps\Microsoft.ForzaMotorsport7Demo_1.105.697.2_x64__8wekyb3d8bbwe\media\base\targethardwareprofiler.xml, but it is unreadable even with TakeOwnershipEx

[AFais]

Anyone can guess how Forza Motorsports:6 Apex will run on PC with following specs

Intel core i5 having 2.40 GHz

Intel HD 520

RAM: 8GB