Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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driver 20.19.15.4624 and BSOD

Dm6
Beginner
2,482 Views

Hello. I have installed driver 20.19.15.4624 and i have BSOD on this version. It's happend when i open youtube video and play WoT. Could you fix it?

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idata
Employee
906 Views

Hi Daxill: Thank you very much for joining the Intel® Graphics communities.

 

 

In this case, since you are using an Apple product, in order to get the proper technical assistance, please get in contact directly with Apple:

 

 

http://www.apple.com/support/imac/intel/

 

http://www.apple.com/support/mac/n

 

https://www.apple.com/support/macbook/

 

http://www.apple.com/support/macmini/ http://www.apple.com/support/macmini/

 

 

Any further questions, please let me know.

 

 

Regards,

 

Alberto R

 

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Dm6
Beginner
906 Views

Yes, i am using imac, but in instaled last driver frome this page https://downloadcenter.intel.com/product/89174/Intel-Iris-Pro-Graphics-6200-for-5th-Generation-Intel-Core-Processors Downloads for Intel® Iris™ Pro Graphics 6200 . And previously drive from intell work fiine. I think last driver has a bug. Do i have to install old driver?

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idata
Employee
906 Views

Daxill: In regard to your question, yes, as an option you can always try to install an older version of the graphics driver, but in this case the best thing to do will be to contact apple for the proper support.

 

 

Any questions, please let me know.

 

 

Regards,

 

Alberto R

 

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Dm6
Beginner
906 Views

Why i must write in apple support about bug in INTEL driver? I think that i should write intel support about bug in intell driver.

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idata
Employee
906 Views

Daxill: The reason is because Apple has requested that all questions regarding Apple systems and software should be addressed directly with Apple support.

 

 

Let me apologize for any inconvenience.

 

 

Regards

 

Alberto R

 

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