Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20602 Discussions

I need help with sound.

OLee5
Beginner
1,366 Views

(I don't know where I should put this thread, so I put it here.)

Hello,

I made a horrible mistake by uninstalling "Intel(R) Display Audio" and I can hear any audio then. I tried many things from YouTube videos, website tutorials, updating drivers and just trying to find ways to get sound.

This PC is a pre-built one made by HP.

Monitor (If needed)

- Samsung 28" UE590 UHD Monitor (LU28E590DS/ZA)

Thanks,

A person that needs help.

0 Kudos
1 Solution
n_scott_pearson
Super User
476 Views

HDMI/DP audio support is provided by the Intel HD Audio driver, which is in the same installation package as the Intel HD graphics driver. You need to uninstall the Intel HD Graphics driver package and then reinstall it from scratch.

Hope this helps,

...S

View solution in original post

0 Kudos
2 Replies
n_scott_pearson
Super User
477 Views

HDMI/DP audio support is provided by the Intel HD Audio driver, which is in the same installation package as the Intel HD graphics driver. You need to uninstall the Intel HD Graphics driver package and then reinstall it from scratch.

Hope this helps,

...S

0 Kudos
OLee5
Beginner
476 Views

There is one problem how do I do these things you said, and where do I find the driver package? Will it be the same as I have it now?

Thanks for your help though.

0 Kudos
Reply