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Intel I7 7700K HD 630 no 4K 60hz on Desktop

MEvan1
Beginner
3,273 Views

Hi.

According to your specifications your Intel i7 7700K with HD 630 graphics supports 4K at 60Hz. However when I go into the Intel Graphics Settings it only supports 60Hz at resolutions at 1080p or below. However if I go higher than that like lets say 3840x2160 it only lets me select 30Hz which is abysmal, and it also goes against what your claiming that it supports 4K at 60Hz. I used to have an NVIDIA GeForce 1070 and that let me choose 4K at 60Hz so it can't be the HDMI cable. I have a HDMI 2.0b cable which supports 4K @ 60Hz. This must be a driver issue or your CPU simply doesn't support 4K @ 60Hz. Can you please explain this. Thanks.

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idata
Employee
1,832 Views

Hello evo4ever,

 

 

I understand you are trying to get 4K@60Hz through HDMI.

 

 

Let me apologize for any inconvenience this issue may be causing to you.

 

 

In order to help you better I would like to get the Intel Graphics Driver Report. This link will show you how to generate it https://www.intel.com/content/www/us/en/support/graphics-drivers/000005848.html https://www.intel.com/content/www/us/en/support/graphics-drivers/000005848.html

 

 

Please let me also know the model number of the display you are trying to use at 4K.

 

 

Regards,

 

Fred D.
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idata
Employee
1,832 Views

Hello evo4ever,

 

 

I was wondering if you still need assistance regarding the 4K screen resolution you are trying to get through HDMI. In case you still need assistance just let me know.

 

 

Regards,

 

Fred D.
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jjang12
Beginner
1,832 Views

@

i7-7700K, ASUS ROG MAXIMUS IX FORMULA

gtx 1080 연결하면 3840x2160 60Hz 으로 나오지만 메인보드에 연결하면 3840x2160 30Hz 나옵니다.

60Hz 나오게 할수 없나요?

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idata
Employee
1,832 Views

Hello JangStyle,

 

 

After translating your message I understand you are trying to get 3840x2160@60Hz on your ASUS ROG MAXIMUS IX FORMULA motherboard.

 

 

Let me apologize for any inconvenience this issue may be causing to you.

 

 

May I have the model number of the monitor you are using?

 

 

What type of video cable are you using between the motherboard and the monitor?

 

 

Regards,

 

Fred D.
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