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I received a driver update through Windows Update for my Intel HD 630 graphics 9-10 days back (15.46.02.4771), and whenever I try to play a video on YouTube (Maybe elsewhere too), the display goes blank, the moment I change my browser tab from the tab where the video is playing. There seems to be no problem playing CS:GO. Rolling back the drivers to 15.46.02.4729, manually (As give on the site, they seem to have a different version number once installed) fixes this issue.
I run a Windows 10 insider preview, and have tested this bug to be present in 2 builds, 16251 and 16275, and it has the exact same behaviour in both the builds, So i guess windows isn't the cause of this.
I have an Intel core i3-7100 CPU.
Attached :-
dxdiag.txt
Intel information file.
Any help will be appreciated. Thanks!
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I forgot to add. Could the audio driver also be the root of this issue, which comes bundled, I guess?
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AzimJaved: Thank you very much for joining the Intel® Graphics communities and for providing those files. We are sorry to hear that the PC is not working properly.
In regard to your question, the problem does not seem to be related to the audio driver, however we always recommend to install them manually from Gigabyte's web site since they are the manufacturer of the board and the drivers were customized by them to work with your platform. The link below shows all the drivers for your board, and it says that the proper graphics driver version for your system is 4550, please try that one and also look for the audio driver in there:
https://www.gigabyte.com/Motherboard/GA-H110M-S2-rev-10# support-dl https://www.gigabyte.com/Motherboard/GA-H110M-S2-rev-10# support-dl
You mentioned the problem gets fixed when installing graphics driver 15.46.02.4729, so as an option we can try to roll the driver back and stop the Windows updates:
https://www.laptopmag.com/articles/disable-automatic-driver-downloads-on-windows-10 https://www.laptopmag.com/articles/disable-automatic-driver-downloads-on-windows-10
If the problem persists after that, please provide the information requested on the link below, there is no need to attached the files that you already gave us:
/thread/77761 https://communities.intel.com/thread/77761
NOTE: These links are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.
Any further questions please let me know.
Regards,
Alberto R
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AzimJaved: I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?
Any questions, please let me know.
Regards,
Alberto R
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