gaming on intel hd 515 lag

FRifq · ‎03-13-2017

hello communities

im just got my new laptop , asus zenbook flip which have 1,5ghz qc m3 6y30 proc and 515 graphic driver

i want to ask some question, why when im playing a game it got little lagging when i play it after 10-20 minute? it run

flawlessly till it going to spike lag , like pes 2017 and etc

the game run smooth before , and after several time of playing it going lag,

any suggestion for this? im intalled lates graphic driver , running windows 10

im just follow recommend setting on gameplay.intel

BNels3 · ‎03-13-2017

Does it overheat while you game? Are there many on the server, do you have a bad connection? Is it online?

What game are we talking about?

FRifq · ‎03-13-2017

Just a little bit , and i use cooling pad too

Game is running offline

Game list

Pes 17, dead space 3 , inside ,skyrim

Its work well, its smooth first , then it going laggy after several time of playing

Spike lag, like animation going slow for 1 second then fast then slow again , not an internet problem

BNels3 · ‎03-13-2017

That is a bit weird. You check the specs of the pc matched the required ones on the games? It sounds like an overheating problem even though you might use a cooling pad imo?

FRifq · ‎03-13-2017

Maybe its because overheating , any solution?

My spec 8gb ram , m3 , hd515

BNels3 · ‎03-13-2017

Normally I wouldn't game on a laptop? I would recommend a desktop, due to them having better fans for cooling. Perhaps try lowering the graphics from high to medium or low could do the trick?

FRifq · ‎03-13-2017

well yeah , i didnt have a desktop btw , i think its a nice trick , but still looking for other opinion , thanks

BNels3 · ‎03-13-2017

I figured since you were on your laptop. No worries hope you find what you are looking for, unfortunately I wasn't able to help you much.

Have a nice day

idata · ‎03-13-2017

Hello:

Thank you very much to Bruno Nelson for the comments and suggestions provided previously.

To FikriRifqi:

As it was mentioned before, it seems to be the problem is related to overheating, since the game starts to lag after playing it for a while.

Did you try a BIOS update to the latest version?

This is a good option to try specially if you are using Windows® 10. In order to find out how to do it, please get in contact with the manufacturer of the laptop and they will be able to provide those details:

ASUS's phone number: 1 812-282-2787

ASUS's support site: https://www.asus.com/us/support/ https://www.asus.com/us/support/

We always recommend to use the graphics drivers provided by the manufacturer, not sure if this is the model of your laptop, if it is please try the drivers showing on the link below, look for VGA:

https://www.asus.com/Notebooks/ASUS-ZenBook-UX305FA/HelpDesk_Download/ https://www.asus.com/Notebooks/ASUS-ZenBook-UX305FA/HelpDesk_Download/

Also, we can try to install the latest version of the graphics driver for the Intel® HD Graphics 515 graphics controller:

Beta 4614:

https://downloadcenter.intel.com/download/26604/Intel-Graphics-Driver-Beta-15-45-?product=88354 https://downloadcenter.intel.com/download/26604/Intel-Graphics-Driver-Beta-15-45-?product=88354

Or 4590:

https://downloadcenter.intel.com/download/26563/Intel-Graphics-Driver-for-Windows-15-45-?product=88354 https://downloadcenter.intel.com/download/26563/Intel-Graphics-Driver-for-Windows-15-45-?product=88354

On the following link, you will find the best game settings that are recommended by Intel, in there you will find different games and the settings that were tested, please look for PES 2017 and Skyrim:

https://gameplay.intel.com/HardwareGames/88198/Intel%C2%AE%20Core%E2%84%A2%20m3-6Y30%20Processor%20(4M%20Cache,%20up%20to%202.20%20GHz) https://gameplay.intel.com/HardwareGames/88198/Intel%C2%AE%20Core%E2%84%A2%20m3-6Y30%20Processor%20(4M%20Cache,%20up%20to%202.20%20GHz)

Additionally, if the laptop is getting overheated, then please get in contact directly with ASUS for further technical and warranty assistance since the problem could be related to hardware.

Any further questions, please let me know.

Regards

Alberto

FRifq · ‎03-13-2017

Glad to see you reply

Well im not anymore using manufacture driver which make game more lag, im using latest driver from official intel website right now

Im using rec. Setting on gameplay.intel it make my game lag as hell

I didnt update my BIOS yet, any tutorial to update that?

FRifq · ‎03-13-2017

Hello , i have one more question, my bios version was 202 , and the latest is 302, im using ux360ca , but the bios show when im wanna download is ux360cak, im download it at ux360ca page , will it works?

And when im open win flash, its suggest me to connect on internet , plug charger , and full battery ,

Okay it passed.

Then , when ive been selected disk, it cant upgrade , its say no bios information, any suggestion?

idata · ‎03-14-2017

Hello FikriRifqi:

You are welcome.

Thank you very much for providing those details, we really appreciate that.

It is a good thing to have the latest graphics driver installed.

In regard to your inquiry, remember that the BIOS was installed by the manufacturer of the laptop, so in order to get further assistance about how to get a tutorial, and why the BIOS update process is not working, the best thing to do will be to get in contact directly with them.

So, please get in contact directly with ASUS, you can use the contact information provided on my last post and let us know the results of trying the BIOS update and the recommendations provided by them.

Any questions, please let me know.

Regards

Alberto

idata · ‎03-21-2017

Hello FikriRifqi:

I just wanted to check if ASUS was able to assist you and if you need further assistance on this matter?

Any questions, please let me know.

Regards

Alberto

FRifq · ‎04-08-2017

Well it little weird

The games going normal but stuttering when i use balanced mode power option ,

When i use high peformance its cause much lag!

Fps drop was scary

Any suggestion? I see on other web , plug in charger for best peformance , but it not working, it make bad and also drop fps, but unplug was going ok but stuttering ,

Laptop not overheat btw

idata · ‎04-10-2017

FikriRifqi, Thank you very much for letting us know that information.

There is a new driver available for Intel® HD Graphics 515 controller, it is version 4627, please try that driver and let us know the results:

https://downloadcenter.intel.com/download/26669/Graphics-Intel-Graphics-Driver-for-Windows-15-45-?product=88354 https://downloadcenter.intel.com/download/26669/Graphics-Intel-Graphics-Driver-for-Windows-15-45-?product=88354

If the problem persists after that then please provide the information requested on the following link:

/thread/77761 https://communities.intel.com/thread/77761

Any questions, please let me know.

Regards,

Alberto

FRifq · ‎04-13-2017

Well im using latest driver now

Still facing this problem

idata · ‎04-14-2017

FikriRifqi, We are sorry to hear the problem persists after trying that driver.

We will do further research on this subject, in order for us to do that, please provide the information requested on the following link:

/thread/77761 https://communities.intel.com/thread/77761

Any further questions, please let me know.

Regards,

Alberto

idata · ‎04-19-2017

FikriRifqi, I just wanted to check if you saw the information we requested previously and if you need further assistance on this matter?

Any questions, please let me know.

Regards,

Alberto