glw_startopengl() - could not load opengl subsystem

[EC4]

Hi Intel Community,

maybe somen can help me, i bought a new HP Elitebook Folio 9470m Notebook and i installed Quake 3, so when i the resolution up to 1280x the game crashes and i got the Error: glw_startopengl() - could not load opengl subsystem

I would say, i nearly try every single driver - maybe there something else i could try?

Thanks!

[Allan_J_Intel1]

Hi 1011001,

Need more information:

What is the processor model on your computer?

Operating system version?

Is your operating system 32bit or 64 bit?

What driver version did you test on the computer?

Allan.

[EC4]

Hi Allan,

here is my Hardware:

CPU:

Intel Core i7-3678U CPU

Operating System:

Windows Pro 64bit

I installed this driver:https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3712&DwnldID=23405&ProductFamily=Grafik&ProductLine=Notebookgrafikcontroller&ProductProduct=Intel%C2%AE+Core%E2%84%A2+Prozessoren+der+dritten+Generation+mit+Intel%C2%AE+HD-Grafik+4000&lang=deu https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3712&DwnldID=23405&ProductFamily=Grafik&ProductLine=Notebookgrafikcontroller&ProductProduct=Intel%C2%AE+Core%E2%84%A2+Prozessoren+der+dritten+Generation+mit+Intel%C2%AE+HD-Grafik+4000&lang=deu

and also the latest DX via DX Webinstaller.

[Allan_J_Intel1]

Hi 1011001,

Ok, if the game is crashing when setting up high screen resolution, it might be related to compatibility. I would recommend testing computer manufacturer drivers, (customized drivers).

Change screen resolution within game settings and test if this crash issue remains.

Search for any game patch that may help on this matter.

Allan.