Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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code 43 on new driver installed

RReyn7
Beginner
3,013 Views

i have uploaded the new windows fall edition and lost my intel HD graphic driver with a code 43. con not connect my second monitor and it has been disconnected and still get this error. any suggestion before i have to uninstall the new windows?

I have repeatedly install the intel driver for the computer... no success on the code 43

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9 Replies
AlHill
Super User
1,239 Views

Tell us about your system so you can get help.

What is the processor model number?

What Operating System?

What graphics do you have?

Provide as much complete information as you can.

Doc

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RReyn7
Beginner
1,239 Views

the new updated windows 10 fall edition

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RReyn7
Beginner
1,239 Views

Good day sir,

As final updated on this issue, i finally got the driver to work after uploading the new driver on the old windows program and then i still had to reload and recover the new windows update two more times after the driver update.

It finally accepted the driver update...

Thank you for pointing me in the right direction...

Best regards,

Bob

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AlHill
Super User
1,239 Views

Glad you have it working.

Doc

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RReyn7
Beginner
1,239 Views

System Manufacturer SAMSUNG ELECTRONICS CO., LTD.

System Model DP700A3D/DM700A3D/DB701A3D/DP700A7D

System Type x64-based PC

System SKU System SKUNumber

Processor Intel(R) Core(TM) i5-3470T CPU @ 2.90GHz, 2901 Mhz, 2 Core(s), 4 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. P10KMS.076.140213.XJ, 2/13/2014

SMBIOS Version 2.7

Embedded Controller Version 255.255

BIOS Mode UEFI

BaseBoard Manufacturer SAMSUNG ELECTRONICS CO., LTD.

BaseBoard Model Not Available

BaseBoard Name Base Board

Platform Role Desktop

Secure Boot State On

PCR7 Configuration Binding Not Possible

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume2

Locale United States

Hardware Abstraction Layer Version = "10.0.16299.15"

User Name BOB-OFFICE\Bob

Time Zone Eastern Standard Time

Installed Physical Memory (RAM) 12.0 GB

Total Physical Memory 11.9 GB

Available Physical Memory 7.90 GB

Total Virtual Memory 14.3 GB

Available Virtual Memory 10.1 GB

Page File Space 2.38 GB

Page File C:\pagefile.sys

Virtualization-based security Not enabled

Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, Disabled by policy, TPM is not usable

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualization Enabled in Firmware Yes

Hyper-V - Data Execution Protection Yes

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RReyn7
Beginner
1,239 Views

Name Intel(R) HD Graphics

PNP Device ID PCI\VEN_8086&DEV_0152&SUBSYS_B091144D&REV_09\3&11583659&0&10

Adapter Type Intel(R) HD Graphics Family, Intel Corporation compatible

Adapter Description Intel(R) HD Graphics

Adapter RAM (2,080,374,784) bytes

Installed Drivers igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll

Driver Version 10.18.10.4653

INF File oem25.inf (iIVBD_w10 section)

Color Planes Not Available

Color Table Entries Not Available

Resolution Not Available

Bits/Pixel Not Available

Memory Address 0xF7800000-0xF7BFFFFF

Memory Address 0xE0000000-0xEFFFFFFF

I/O Port 0x0000F000-0x0000F03F

Driver c:\windows\system32\drivers\igdkmd64.sys (10.18.10.4653, 3.64 MB (3,811,816 bytes), 5/18/2017 3:11 PM)

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AlHill
Super User
1,239 Views

You can find the latest driver for you HD 2500 graphics here:

https://downloadcenter.intel.com/product/81501 Downloads for Intel® HD Graphics 2500

Doc

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RReyn7
Beginner
1,239 Views

still have the same issue after down load...

Name Intel(R) HD Graphics

PNP Device ID PCI\VEN_8086&DEV_0152&SUBSYS_B091144D&REV_09\3&11583659&0&10

Adapter Type Intel(R) HD Graphics Family, Intel Corporation compatible

Adapter Description Intel(R) HD Graphics

Adapter RAM (2,080,374,784) bytes

Installed Drivers igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll

Driver Version 10.18.10.4653

INF File oem25.inf (iIVBD_w10 section)

Color Planes Not Available

Color Table Entries Not Available

Resolution Not Available

Bits/Pixel Not Available

Memory Address 0xF7800000-0xF7BFFFFF

Memory Address 0xE0000000-0xEFFFFFFF

I/O Port 0x0000F000-0x0000F03F

Driver c:\windows\system32\drivers\igdkmd64.sys (10.18.10.4653, 3.64 MB (3,811,816 bytes), 5/18/2017 3:11 PM)

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RReyn7
Beginner
1,239 Views

hello doc,

as update I had to do a "redo" a recovery and go back to the pre windows update release, and all works great.

Up date drive again in this mode and still working awesome.

any other suggestions before i try one more time to upload the new windows upgrade...

Best regards,

Bob

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