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Hello, peterolausson. Thank you very much for sharing your issue with the Intel Communities Team. I will be more than glad to assist you.
In order for me to assist you better, please provide me with a DxDiag* report. Please follow these steps to generate it:
1. In the keyboard, press WinLogo key + R.
2. In the Run box please type dxdiag and hit Enter.
3. Click on Save All Information (save it in your desktop).
4. Attach the .txt file that was generated. To attach a file, you must click the "Attach" option on the bottom right-hand corner of the response box.
Additionally, can you please share the model of your monitor? Furthermore, are you using an HDMI* to HDMI* cable or are you using any type of adapter? Also, what is the resolution set on your monitor? And, if you do not mind, please attach a screenshot or video of the issue.
Antony S.
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Hi Antony
Thanks for supporting!
Extra info:
Monitor Samsung SynvMaster B2230, 1920x1080 60Hz
Using HDMI to HDMI (no adapters)
Br Peter
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Thank you for the report, peterolausson.
Let us try the following:
- Download the latest graphics drivers for your system (6229): https://downloadmirror.intel.com/27894/a08/win64_24.20.100.6229.zip https://downloadmirror.intel.com/27894/a08/win64_24.20.100.6229.zip
- Complete the installation of the drivers by following the instructions provided in this guide: https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html
Antony S.
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Hi!
Been on Vacation...
Tried drivers you sent me, no success, I think is my screen - to old bad HDMI? My Sony 4K TV much better and no use of scaling.
So thanks for support, new sreeen on my shop list then 🙂
Br Peter
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