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Software serial number

jLiu82
Beginner
1,444 Views

HI experts,

I want to config my Intel Optane SSD DC P4800X Series & Intel Optane SSD 900P as NVMe, but it need software serial number during installation. The reseller doesn't have it and asked us to contact manufacture. Hence I am here. could you please let me know where or how could I get it?

Thanks,

Joyce

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3 Replies
idata
Employee
517 Views

Hi Joyceliu,

 

 

Thank you for contacting our support community. We understand your situation regarding the Intel® Optane™ SSD DC P4800X Series and the Intel® Optane™ SSD 900P Series.

 

 

In order for us to better investigate your question, could you please provide the following information:

 

 

-Could you please let us know what software are you using?

 

-Can you provide screenshots of the software asking for the serial number?

 

 

We look forward to hearing back from you.

 

 

Regards,

 

Junior M.
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jLiu82
Beginner
517 Views

Hi Junior,

I sent the information you needed via email. Still want to share here:

1, System: I am using CentOS 7.4. is it what you want?

2, I attached a JPEG file for you.

this is for Intel Optane SSD DC P4800X.

Looking forward to getting back from you!

thanks,

Joyce

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idata
Employee
517 Views

Hi Joyceliu,

 

 

Thanks for the reply.

 

 

We have noticed that you have an internal case created.

 

 

Please feel free to post any suggestions or the solution for your issue.

 

 

Regards,

 

Junior M.
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