Intel Processor Diagnostic Tool: PCH Test failed

[VGeor2]

Hello, i have installed everything but i can't pass the test

Chipset : Intel� 9 Series Chipset - Z97

Chipset Stepping : A0

No device connected to PCI Express Port 0

No device connected to PCI Express Port 1

1 device connected to PCI Express Port 4

1 : Killer e2200 Gigabit Ethernet Controller (NDIS 6.30)

1 device connected to PCI Express Port 5

1 : Sound Blaster Audio Controller

1 device connected to PCI Express Port 7

1 : ASMedia XHCI 1.0 Controller

--- Error while retrieving SATA Device Information from OS ---

..Platform Controller Hub Test Failed..

Platform Controller Hub Test Failed. Error while retrieving SATA Device Information from OS

Chipset : Intel� 9 Series Chipset - Z97

Chipset Stepping : A0

No device connected to PCI Express Port 0

No device connected to PCI Express Port 1

1 device connected to PCI Express Port 4

1 : Killer e2200 Gigabit Ethernet Controller (NDIS 6.30)

1 device connected to PCI Express Port 5

1 : Sound Blaster Audio Controller

1 device connected to PCI Express Port 7

1 : ASMedia XHCI 1.0 Controller

--- Error while retrieving SATA Device Information from OS ---

..Platform Controller Hub Test Failed..

Platform Controller Hub Test Failed. Error while retrieving SATA Device Information from OS

[Kevin_M_Intel]

Hello Bl4ckD3m0n,

This is not a very common issue but please try these steps:

1. Reinstall the motherboard Chipset Driver.
2. Reinstall Intel® Management Driver.
3. Update motherboard BIOS.

After these steps, run the Intel® Processor Diagnostic Tool again and if issue persists contact our support Center.

Here is our contact information:

http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport

Kevin M

[VGeor2]

Hello Kevin,

thank you for the answer,sadly i still can't pass the test, so i contacted intel support center.

[VGeor2]

I reinstalled intel rapid storage and i can pass the pch test now