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blue screen after change cpu

idata
Employee
‎11-24-2017 02:06 PM
1,351 Views

i would like to make a question about a problem on my pc

i changed cpu from intel celeron E1400 to Iintel core to duo E8400 and then my pc was heated up and i decided to reput the first cpu(intel celeron E1400) and my pc was apearing blue screen with a message saying "crush dump". What do you think goes wrong and what i can do to fix it?

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thanks

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AlHill
Super User
‎11-24-2017 03:10 PM
382 Views

You may have damaged your motherboard.

DId you check with your motherboar/system manufacturer BEFORE you installed the e8400 to see if THEIR BIOS supported it?

If their BIOS did support it, did you have the proper BIOS installed BEFORE you installed the e8400?

An upgrade processor must be socket, BIOS, and chipset compatible.

CHeck with your motherboard manufacturer.

https://www.intel.com/content/www/us/en/support/articles/000005682/processors.html Intel® Desktop Processor Upgrade Information

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