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intel graphics settings not open after intialize

RRaml
Beginner
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Dear support community,

after windows 10 build 1803 update & latest intel graphics driver update, intel graphics settings won't open after initializing.

thanks,

regards,

Ramy

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idata
Employee
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Hello ramlawy,

 

 

I understand that you are having problems with opening the Intel ® Graphics properties.

 

 

Regarding this, To better assist you with your request, I will need to check some information about your computer. Please follow these steps:

 

 

1. In the keyboard, press WinLogo key + R.

 

2. In the Run box please type dxdiag and hit Enter.

 

3. Click on Save All Information (save it in your desktop).

 

4. Attach the report to this thread.

 

 

 

Regards,

 

David V
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RRaml
Beginner
1,027 Views

please find report attached

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idata
Employee
1,027 Views

Hello ramlawy,

 

 

Thank you for your response,

 

 

I was reviewing the DxDiag report you generated and attached; however, everything seems to be OK. I would like to know, exactly what happens when you try to open the graphics properties? Do you right-click on the desktop and then open "Graphics Properties"?

 

 

You could also try to open "Graphics Settings" when right-clicking the desktop as well.

 

 

 

Regards,

 

David V
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RRaml
Beginner
1,027 Views

Dear David,

Greetings,

My problem solved after windows update my graphics software its not the latest version from intel but it works fine & intel UHD graphics control panel open.

Driver version after windows update 23.20.16.4973

Thanks,

Regards,

Ramy

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