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Intel HD Graphics 520: Display-warning (Event ID: 4101) with latest driver 15.60.01.4877

PY
Beginner
2,984 Views

Hi, I installed the latest driver (.4877) two days and noticed when browsing the web with Firefox 57.0.2 (x64) that the screen would freeze for 2-5 seconds and then continue as normal. It then happend occasionally, even at idle (mouse cursor would freeze).

Checked the event log and got these following messages:

Loggnamn: SystemKälla: DisplayDatum: 2017-12-16 20:44:02

Händelse-ID: 4101

Aktivitetskategori:Ingen

Nivå: VarningNyckelord:KlassisktAnvändare:SaknasDator: DESKTOP-JT666H7

Beskrivning:

Grafikdrivrutinen igfx slutade svara och har återställts.

Händelsens XML-data:

http://schemas.microsoft.com/win/2004/08/events/event http://schemas.microsoft.com/win/2004/08/events/event">

4101300x800000000000008629SystemDESKTOP-JT666H7

igfx

I rolled back to driver .4821 and the laptop would run without the warnings and freezing.

Laptop's a Acer V3 with Intel 6200U and HD 520, W10 1709 x64, external Samsung monitor through HDMI.

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4 Replies
Stefan3D
Honored Contributor II
1,351 Views

Builds 4877 and 4821 are from different branches

Try to reproduce the issue with to find out if it's a regression.

Otherwise the new branch itself is the culprit.

PY
Beginner
1,351 Views

Hi Stefan3D,

I installed .4849 yesterday and haven't gotten any Dispay-warnings. Also tried putting the laptop to sleep and waking it up - no problems.

Might be as you said, that .4877 seems to be the culprit

Update: getting Display-warnings now with .4849.

Varning 2017-12-18 16:09:05 Display 4101 Ingen

Varning 2017-12-18 16:08:59 Display 4101 Ingen

Varning 2017-12-18 16:08:56 Display 4101 Ingen

Varning 2017-12-18 16:08:52 Display 4101 Ingen

Varning 2017-12-18 16:08:44 Display 4101 Ingen

Varning 2017-12-18 16:08:04 Display 4101 Ingen

Varning 2017-12-18 16:02:53 Display 4101 Ingen

Varning 2017-12-18 16:01:40 Display 4101 Ingen

Varning 2017-12-18 16:00:34 Display 4101 Ingen

Varning 2017-12-18 15:53:08 Display 4101 Ingen

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PY
Beginner
1,351 Views

I also tried deleting all the Intel HD drivers with DriverStore Explorer, except MS basic driver, and clean installed with .zip and .exe without luck.

Rolled back to .4821..

Intel, where's the QC when releasing new drivers?

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ASala10
Beginner
1,351 Views

please i want to download intel graphics hd driver but idk how!!!!

i accidentally uninstalled mine :S

help !

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