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During enabling the intel optane memory, the process stucks at 98%. What can I do?

idata
Employee
‎04-11-2018 09:31 AM
1,298 Views

I inserted the memory and started the RST application. I could click the enable button, but the process got stuck at 98%. What can I do now? Can I quit the process safely and restart somehow?

Thanks for replies!

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idata
Employee
‎04-13-2018 02:07 PM
421 Views

Hello MilesINTEL,

 

 

Thanks for posting. We noticed you have a ticket with technical support where this issue was solved.

 

 

Please let us know if there's anything else we can do for you.

 

 

Best regards,

 

Eugenio F.
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Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.