Installation Error for Intel® Graphics 520 Driver for Windows* [15.45]

[OAlde]

Hi

I have Microsoft Surface Pro4 with intel Graphics 520 processor with old driver version (7/6/2016). I am trying to update the driver by downloading version 15.45 released on (2/3/2017).

I tried to install it but, I received the installation error shown on attached screen shot.

please let me know how to solve this issue and get the latest graphics 520 driver.

Thanks

Omar

[idata]

Hi Omar4ctrl,

I understand you are trying to update the latest graphics drivers version.I am currently running the same Microsoft* Surface model, I was able to install the latest graphics drivers version 4614 manually, this is because the computer seems to handle drivers only from Microsoft* site.Please try steps linked below:http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.htmlDownload the zip https://downloadcenter.intel.com/download/26604/Intel-Graphics-Driver-Beta-15-45-?product=88355 Driver version 4614Hope this information is helpful. Please do let me know if you need further assistance with your Intel product, I will be glad to assist you.Allan.

[OAlde]

Thanks Allan for your reply,

I tried the steps advised by you, but unfortunately it does not work as I received the following message after the installation was completed "The best driver software for your device is already installed" and the driver date is still the old one (please see below screen shots).

Kindly let me know if you have any other solution..

Thanks

Omar

[idata]

Hi Omar,

I am sorry for the inconvenience, by following manual steps was the way to force the driver installation, I am afraid since you already tried them, this will be locked by Microsoft*, at this stage, you will need to keep working with driver version 4463 until Microsoft* releases new updates for your product.Thank you.Allan.