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Why RealSense D400 doesn't work with third party Type-C cables?

rmomt
Beginner
‎05-29-2018 02:36 AM
1,185 Views

Stock cable does work properly, but it is too short for my tasks. I cannot make real sense work with any third party cable, whether its expensive or cheap one.

What is possible to do?

Thank you in advance!

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MartyG
Honored Contributor III
‎05-29-2018 02:45 AM
221 Views

Newnex supply cables that have been shown to work with the 400 Series cameras.

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idata
Employee
‎05-29-2018 12:56 PM
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Hello,

 

 

The original cable that is packed with the D400 cameras is a different cable from what most of the commercial offer. The conductivity is higher than normal, this help to avoid bandwidth or energy drops. The original cable has been tested and validated by Intel and we can assure your camera will work properly with it.

 

 

The use of other cables from different manufacturers is totally under your discretion and you will need to test and validate them on your own, the cables Marty shared are the ones that the community has provided feedback about. Feel free to try them on your implementation.

 

 

Best Regards,

 

Juan N.

 

 

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