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hello,
I work with realsense, SR300, R200, ZR300
I have a question!
Is the Virtual driver (SR300 contained) included in D400 series ??
below link is my previous question. It's not solved yet ...
so, if D400 series have the 'virtual driver', i wanna get it
check and tell me please
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Hello Suho,
Thanks for contacting Intel customer support.
The D400 series is plug and play basically. You just need to plug it to your USB 3.0 and let the camera install the drivers needed for it to work.
Regarding the R200 problem, The Windows drivers for R200 are not fully compatible with the latest versions of Windows 10 and, unfortunately, there is not a fixed driver yet. There are many workarounds posted in the RealSense Community but they don't work for all users.
/thread/113973 https://communities.intel.com/thread/113973
https://support.microsoft.com/en-us/help/4023510/surface-troubleshoot-problems-with-windows-hello-on-surface https://support.microsoft.com/en-us/help/4023510/surface-troubleshoot-problems-with-windows-hello-on-surface
Thanks for your understanding.
Best Regards,
Juan N.
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Hello Suho,
Thanks for contacting Intel customer support.
The D400 series is plug and play basically. You just need to plug it to your USB 3.0 and let the camera install the drivers needed for it to work.
Regarding the R200 problem, The Windows drivers for R200 are not fully compatible with the latest versions of Windows 10 and, unfortunately, there is not a fixed driver yet. There are many workarounds posted in the RealSense Community but they don't work for all users.
/thread/113973 https://communities.intel.com/thread/113973
https://support.microsoft.com/en-us/help/4023510/surface-troubleshoot-problems-with-windows-hello-on-surface https://support.microsoft.com/en-us/help/4023510/surface-troubleshoot-problems-with-windows-hello-on-surface
Thanks for your understanding.
Best Regards,
Juan N.
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