Cant update my intel hd graphics (windows 7)

[FSand2]

When ever i try to update the driver i get this error and my computer also blue screens when it tries to refresh the display driver.

[Allan_J_Intel1]

Thanks for joining the Graphics community.

I would need more information in regards to your system configuration:

Which version of Windows do you have?

Click the Windows icon, and then right-click Computer.

Select Properties.

Find System Type on the Properties window, and then note operating system version

Do you have same problem installing driver from your computer manufacturer?

What is exactly the model number of the computer?

Thanks

Allan.

[FSand2]

The system version is 64 bit operating system.

I do have the same problem when i try to update it from the system manufacturer.

The model is:Alienware M17x R4 (Early 2012)

[Allan_J_Intel1]

Thanks for the information.

Try forcing the installation of Intel generic drivers by performing manual procedure, see here for instructions:

http://www.intel.com/support/graphics/sb/CS-022355.htm Graphics Drivers — Computer Manufacturer Graphics Driver Detected

http://www.intel.com/support/graphics/sb/CS-033915.htm Graphics Drivers — How to Manually Install a Driver in Microsoft Windows 7*

Download the zip version of the video driver:

File name: http://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/24329/a08/win64_153330.zip&Lang=eng&Dwnldid=24329 win64_153330.zip

Allan.

[FSand2]

I tried that and it says is already up to date but its says the driver is up to date but when i check it it says the driver is at this version 9.3.0.0

[Allan_J_Intel1]

At this stage, that message indicates you need drivers from your computer manufacturer because our generic drivers do not contain proper installation lines to be installed on your computer.

Allan.