Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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i accidentally uninstall my intel hd graphics

idata
Employee
4,626 Views

i cannot remember the model number of my display adapter how can i find it? i go to the website and download the driver but i dont remember the model number please help me

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idata
Employee
2,563 Views

Hello nabil98,

 

 

I understand you are trying to reinstall graphics driver in your computer.

 

 

Let me apologize for any inconvenience this issue may be causing to you.

 

 

In order to help you better I would like to gather more information about the configuration you have in the computer. Please reply to this email attaching the .xml file the Intel® System Support Utility will generate https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

 

Regards,

 

Fred
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idata
Employee
2,563 Views

https://drive.google.com/open?id=0B07DKs9OGIKJT2w1aTNaVW1PUkU https://drive.google.com/open?id=0B07DKs9OGIKJT2w1aTNaVW1PUkU here is my info this is my laptop info.. your help is my life saver because i want to edit some of my work but if the display adapter is not installed i cannot continue my work

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Parapele
New Contributor I
2,563 Views

Hi, i just a user. You have Asus X455LJ, Intel i3 5005u it has HD Graphics 5500. Additionally you have NVIDIA GeForce 920M. Go there

https://www.asus.com/Notebooks/X455LJ/HelpDesk_Download/ https://www.asus.com/Notebooks/X455LJ/HelpDesk_Download/

chose Windows 10, open "VGA". You will see drivers that provide Asus.

Also you can try drivers directly from Intel and Nvidia

https://downloadcenter.intel.com/search?keyword=5005u https://downloadcenter.intel.com/search?keyword=5005u

and

http://www.nvidia.com/download/driverResults.aspx/116348/en-us http://www.nvidia.com/download/driverResults.aspx/116348/en-us

Please carefully read "Release Highlights" for Nvidia driver on webpage, this is the same for Intel driver, you should use OEM driver for daily usage, and another only if you still have issue.

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idata
Employee
2,563 Views

i have tried that before and it said "the setup program failed to install one or more device drivers.......Setup will exit" is there any other solution?

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Parapele
New Contributor I
2,563 Views

Ok, i have stupid question. Do you extracted zip archive before clicking "Setup" file? Or you trying install right from archive? I asking because on your picture i see archive with grey "Se.." and no folder.

How looks "Device Manager" right now, and particularly "Display adapters"?

Do you run setup as administrator?

Do you tried manual install driver? http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html

Are you tried "Driver Update Utility" ? http://www.intel.com/content/www/us/en/support/detect.html http://www.intel.com/content/www/us/en/support/detect.html

If all this doesn't help, you probably need wait tech support answer.

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idata
Employee
2,563 Views

just see it for yourself.. FIY the "stupid questions" that you asked i have already done all of em before i started this discussion including this one i have tried so many times and it end up like that, besides, i also tried the "Windows Update Setting" in case you ask for it.

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Parapele
New Contributor I
2,563 Views

Check your disk. https://www.tekrevue.com/tip/fix-hard-drives-chkdsk-windows-10/ https://www.tekrevue.com/tip/fix-hard-drives-chkdsk-windows-10/

Plus

DxDiag Instructions:

  1. Click on the "Start Menu" -> Type "DxDiag" -> Press "Enter" -> Wait for the DirectX Diagnostic Tool to finish loading
  2. In the DirectX Diagnostic Tool, click "Save All Information" -> Save the file DxDiag.txt
  3. Include DxDiag.txt as an attachment in the Intel Community Forum
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idata
Employee
2,563 Views

yess it works thanks man i really appreciate it.. thank you very much now i can continue my work... if you dont give me that solution i might go to the service center and will be charged and i know it will be expensive

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laqui2
Beginner
2,563 Views

hello, i have the same problem. i accidentally uninstall intel hd graphics. please help me fix my problem.

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idata
Employee
2,563 Views

Hello babylu,

 

 

Thank you for joining the thread.

 

 

In order to assist you better with the specific problem you are having in your computer I recommend creating a new thread. Please make sure you add all of the details of your computer so we can get more information about the problem.

 

 

Regards,

 

Fred D.
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