I'm getting yellowish colors while enabling hardware acceleration intel 6100 cpu (kodi)

SSerg12 · ‎03-24-2017

While enabling the hardware acceleration i'm getting over saturated colors and specifically too much yellow. Kodi's forum suggested updating the driver to the latest one something that I already did with no luck. Or disabling the hardware acceleration feature.

My motherboard is Asus Z170-a . CPU skylake 6100.

Thank you in adcanced

idata · ‎03-24-2017

Hello SERGiooooo,

I understand you are trying to use Kodi application, but you are getting yellowish colors while enabling hardware acceleration.

Let me apologize for any inconvenience this issue may be causing to you.

In order to help you better I would like to gather more information about the configuration you have in the computer. Please reply to this email attaching the .xml file the Intel® System Support Utility will generate https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

If possible attach a screenshot of the application showing the issue you are having. To attach a file, you must click "Use Advanced Editor" on the upper right hand corner of the response box, then the "attach" option will appear on the bottom right hand corner of the response box.

Regars,

Fred

idata · ‎03-31-2017

Hello SERGiooooo,

I was wondering if you still need assistance regarding the yellowish colors you are getting in Kodi application. If you still need assistance let me know.

Regards,

Fred

SSerg12 · ‎04-01-2017

Sorry for the delay, I didn't get the time to sit on my pc lately.Once done, I will attach the requested file ASAP

SSerg12 · ‎04-02-2017

please find attached the requested xml file

idata · ‎04-03-2017

Hello SERGiooooo,

Thanks for the information you sent to me.

I would like you to try reinstalling the graphics driver.

Please download this graphics driver https://downloadmirror.intel.com/26669/eng/win64_154516.4627.zip https://downloadmirror.intel.com/26669/eng/win64_154516.4627.zip

As soon as the file has been downloaded on the keyboard press WinLogo key + r, then type in devmgmt.msc, double click on Display Adapters>>Intel HD Graphics 530>>Driver tab>>Uninstall>>Select the check box Delete the driver software for this device>>OK, restart the computer, and then reinstall the driver I provided.

Let me know if issue persists or not.

Regards,

Fred

SSerg12 · ‎04-04-2017

After installing the latest driver, I am still getting the same problem. The colors are over saturated and the skin or any face is almost yellow as if it was hit by the sun.

idata · ‎04-04-2017

Hello SERGiooooo,

Does the application work fine if you disable hardware acceleration?

I found an article online which advise to disable hardware acceleration in Kodi application in order to get better picture quality. This is the link to the website http://lifehacker.com/how-to-get-better-picture-quality-from-your-home-theate-1700412363 http://lifehacker.com/how-to-get-better-picture-quality-from-your-home-theate-1700412363

Since Kodi's forum advised you to disable hardware acceleration then I think that would be the best option.

The content on the above site is not controlled by Intel. This information is offered for your convenience and should not be viewed as an endorsement by Intel for the merchants or services offered there.

Regards,

Fred

idata · ‎04-11-2017

Hello SERGiooooo,

I was wondering if you still need assistance regarding the Kodi issue. In case you still need assistance just let me know.

Regards,

Fred

SSerg12 · ‎05-23-2017

I finally found the problem. In the tray the intel software now I can change the video tab settings from there. To be honest it is hard to fine tune very well.

If there is any predefind settings that would help improve the streaming quality I would really appreciate it.

Regards

idata · ‎05-23-2017

Hello SERGiooooo,

I am glad to hear you were able to find the root cause of the problem.

We recommend using default graphics settings on the Intel Graphics Control Panel. If default graphics settings do not work correctly then it will be required to adjust settings manually just the way you are currently doing it. You can load default graphics settings by pressing Ctrl+Al+F8 on your keyboard.

Let me know if you have or not any other inquiry.

Regards,

Fred

idata · ‎05-30-2017

Hello SERGiooooo,

I was wondering if you have or not any other inquiry. If you have any other inquiry just let me know.

Regards,

Fred D.