- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I tried Depth Camera Manager (DCM) Build Number: 2.1.27.2853 (110MB) installer.
But it was failed.
1. error code:1603
file:intel_rs_sdk_runtime_ia32_dcmservice_r200_2_1_27_2853.msi
2.os :windows10 8Gbyte
3.3D camera device :R200
Please advice this problem.
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Could you tell me the make and model number of the PC you are using the camera with please? Thanks!
Looking through past cases of people with this error, causes can include:
- Having an incompatible processor chip; or
- Needing to plug the camera into a mains-powered USB hub instead of plugging it directly into the PC.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
PC spec. is below.
1.Processor Intel(R) Core(TM)i5-6500 CPU@3.20Ghz
2.RAM 8GB
3.OS Windows 10.Pro
4.PC-MK32MZDT(NEC)
Rearsense SDK Essential can work
but DCM can't be installed.
Thank you,
Aso
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Your processor is a 6th generation Skylake architecture, so there's no problem there. Your PC meets the specification for the camera.
The correct order of installation is to install the DCM first and the Essentials SDK second.
Another person recently had a problem with using that most recent DCM with their R200. I recommended that they install the previous R200 DCM that came before that one. Clicking on this link will launch the download of that DCM automatically.
http://registrationcenter-download.intel.com/akdlm/irc_nas/9026/intel_rs_dcm_r200_2.1.24.6664.exe http://registrationcenter-download.intel.com/akdlm/irc_nas/9026/intel_rs_dcm_r200_2.1.24.6664.exe
I also note that you mentioned the Essentials SDK (also known as '2016 R3'). Essentials will not work with the R200 camera, as the final SDK to support the R200 was '2016 R2'. I recommend uninstalling Essentials and then downloading and installing 2016 R2 SDK using this link, which again starts the download automatically.
http://registrationcenter-download.intel.com/akdlm/irc_nas/vcp/9078/intel_rs_sdk_offline_package_10.0.26.0396.exe http://registrationcenter-download.intel.com/akdlm/irc_nas/vcp/9078/intel_rs_sdk_offline_package_10.0.26.0396.exe
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
1.intel_rs_dcm_r200_2,1,24.6664.exe
Firmware Installing is failed and terminated. (Firmware update is failed).
Please inform the detailed procedure of update Firmware of R200.
Thank you,
Aso
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
There is a procedure that can force the camera's firmware to update.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I tried, but DCM instaration was failed.
– uninstalling SDK
– uninstalling DCM
– uninstalling all three R200 drivers in the DeviceManager
– unplug the R200
– reboot
– reopen the DCM installation
– plug the R200
– terminated.( same error occured)
Do you know another action for this problem?
Is this Hardware or Firmware problem of the R200?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Your problem seems to be with the firmware installation. On the page that you got your list of steps from ("The installer failed to detect an Intel(R) RealSense 3D camera on this system"), that person solved their installation problem using a mains-powered hub instead of plugging the camera directly into their PC's USB port. From your description, it sounds like you may have the same problem as that person.
As your PC meets the specification for RealSense, your symptoms strongly suggest that the camera is not being detected properly during the firmware installation process. Purchasing and using a mains-powered hub with your camera may be your best chance of success.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi.
I met same troubles, and now fixed it.
Setup files is below.
(1) intel_rs_dcm_r200_2.1.27.2853.exe
(2) intel_rs_sdk_offline_package_10.0.26.0396.exe
At first time installing (1), it was failed with error code 1603, and it was happend at extract [Microsoft Visual C++ 20xx Redistributable(xNN)].
So, I uninstalled VisualStudio and those packages, after that I could install (1), (2) and now I can use my R200 camera.
>MartyG
Thanks for your information about R200's Essentials SDK ver.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page