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Can't download Linux packages

MChin3
Novice
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I'm following the https://github.com/IntelRealSense/librealsense/blob/development/doc/distribution_linux.md Linux Install instructions and am getting a '403 Forbidden' error when executing 'sudo apt-get update':

Err:6 http://realsense-hw-public.s3.amazonaws.com/Debian/apt-repo xenial InRelease

403 Forbidden

The subsequent apt-get install commands obviously fail too. Is anyone currently able to download these Linux packages?

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MChin3
Novice
312 Views

Seems this is an issue when trying to add the repository on a Ubuntu 17.xx machine. This https://github.com/IntelRealSense/librealsense/issues/777 Github issue and https://github.com/IntelRealSense/librealsense/issues/910 here have workaround suggestions. Hopefully, support will be added for Ubuntu 18.xx since it now the most recent long-term support (LTS) version.

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idata
Employee
312 Views

Hello mchinand,

 

 

Thank you for your contacting Intel® RealSense™ Technology support.

 

 

For future references, your ticket number is 03429909. Please keep this number handy in case you are asked for it.

 

  • To get further information about your current configuration and be able to further assist you, please, fill the chart below:
Required Info Camera Model Firmware Version Operating System & Version Kernel Version (Linux Only) Platform SDK Version

 

We will be looking forward for your reply.

 

 

Best regards,

 

 

Josh B.

 

Intel Customer Support

 

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MChin3
Novice
313 Views

Seems this is an issue when trying to add the repository on a Ubuntu 17.xx machine. This https://github.com/IntelRealSense/librealsense/issues/777 Github issue and https://github.com/IntelRealSense/librealsense/issues/910 here have workaround suggestions. Hopefully, support will be added for Ubuntu 18.xx since it now the most recent long-term support (LTS) version.

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