No device found that satisfies all requirements?

[TBerr1]

Hi

I'm currently trying to get a D415 camera to run a realsense example project, yet whenever it runs, I get the following error:

I am using a usb3 Adaptor/extension chord to connect the camera to a location far away from the computer I'm using to run the application.

The installation of the realsense sdk is on an ubuntu 16.04 desktop version.

Running 64 bit.

I ran through the https://github.com/IntelRealSense/librealsense/blob/master/doc/installation.md ubuntu installation without any hiccups, except 1 thing was peculiar which I was curious about. In step 4 of https://github.com/IntelRealSense/librealsense/blob/master/doc/installation.md this tutorial(the installation for unix), the ask you to run a script to update drivers so that the sdk can run. When I run the command "sudo dmesg | tail -n 50" this is the output I get:

0

[ 3748.866121] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3748.916388] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3748.966658] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3749.016931] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3749.067193] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3749.117456] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3749.167750] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3749.218023] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3749.268300] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3749.318575] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3749.368841] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3749.419122] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3749.469388] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3749.519647] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3749.569913] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3749.620186] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3749.670446] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3749.720726] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3749.771000] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3749.821266] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3749.871537] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3749.921770] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3749.972020] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3750.022339] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3750.072648] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3750.122951] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3750.173261] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3750.223562] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3750.273863] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3750.324170] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3750.374469] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3750.424770] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3750.475057] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

[ 3750.525359] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: ...

[MartyG]

The last time that somebody had this error, it was because - like yourself - they were using their own cable. RealSense is very sensitive to the USB cable being used because of the large volume of camera data that passes through the cable. So finding a cable other than the supplied Intel one (which is validated for use with the camera) can be hit and miss. So it's likely that your cable on the other machine that works fine is the right kind of cable for the camera.

If you need to extend the camera far away, Newnex supply cables and extenders that can transmit the camera data up to 100m.

https://www.youtube.com/watch?v=GLQgR1jT04M USB Extension for Intel RealSense D400 Series Camera - YouTube

[TBerr1]

thanks MartyG and try that!

[ROhle]

Not sure that this is exactly the same, but I have found that in Python2.7, config.enable_stream doesn't work properly. For all except the color_image stream, the setting is highly particular... and only one setting works. For example, if I set the Ir to anything else(but 640x480), I get the error message that you posted. What is interesting is that the particular settings for the various streams differ from Win10 to Win8.1

regards,

Rich