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Intel i7 8550U UHD 620 issue

APalc1
Beginner
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Hello, I have Acer aspire 5 with an i7 8550U processor and I noticed that when I'm watching a video on youtube at some point it appears some sort of columns with distorted image (I attached an image). This thing happens multiple times while I'm watching a video, but sometimes it isn't happening at all. It is the second laptop(I returned the first one and they gave me a new one) where I'm encountering the same problem and I want to know if it is from the laptop or the integrated graphics and why it is happening. In other applications that use the integrated graphics I don't encounter problems. The driver that I'm using is

the one from acer driver list (26/09/2017).

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Stefan3D
Honored Contributor II
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Try drivers from this list https://downloadcenter.intel.com/product/126789/Intel-UHD-Graphics-620 Downloads for Intel® UHD Graphics 620

Select OS from right pulldown menu. Hit "show more".

To bypass message "best driver is already installed" or "computer is not validated" install driver via have disk method as described at:

https://www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface https://www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface

(ignore prolog about MS surface)

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