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This article has been translated by Google translation. There may be a translation error.
I bought a new Lenovo v310 laptop in November 2017. I have Windows 10 Pro.
There is an Intel 620 and AMD graphics card. TV on the HDMI connection is not coming out of the laptop continues to exit. 3 times format, hdmi cable change, all new old drivers are tried. I did not get results. I see the samsung tv on the 620 on the infinity. Sound always comes out of the laptop
The Microsoft fall craetaor update said that this was the reason.
I also updated the latest version driver for the fall creator from the Intel site. I did not get the result
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i am from turkey
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Hello selimbicer,
Thank you for joining the Intel® Community. I understand that you are not able to get HDMI audio.
I wanted to let you know that we have a team that can help addressing this matter in your native language. Please find below the information for the team: https://www.intel.com/content/www/us/en/support/contact-support/emea-contact.html Support Contact Information for EMEA
If you rather continue with the support via this method, please provide the following information:
- Provide your https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- Download Intel® System Support Utility for Windows*report.
- What is the version of the drivers you have tested?
To attach a file, the "attach" option will appear in the bottom right corner of the response box.
Regards,
Amy C.
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