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Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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issue with driver version 20.19.15.4624: flickering playing overwatch

MAhn
Beginner
2,708 Views

HW

  • MacBook Pro (Retina, 13-inch, Mid 2014) (256GB model)
  • i5 - 4278U \@2.60Ghz
  • iris graphics 5100

SW

  • Windows 10 Home (Build 15063.11, which is RTM of RS2(Creators Update)), on bootcamp
  • Windows setting: On explorer, right click on My PC -> Properties -> Advanced System Settings on left column -> on advanced tab, Performance-Settings -> Optimal Performance
  • Driver version: 20.19.15.4624
  • Overwatch version: 1.9.0.2.35524
  • Applied game mode on Overwatch
  • Overwatch setting: from top to bottom, Full Screen/Monitor1/1024 X 768(60)/103/16:10/D/D/E/E/E/Display Based/Low/lowest possible except for FXAA

     

    (D for disabled and E for enabled)

With above settings, it looks like https://youtu.be/_mtdezCGsL4 this.

I checked that this problem is solved with V-sync on, or windowed mode, borderless windowed mode.

There was no problem before installing 4624 driver.

EDIT: I also get frame drop from 60 (v-sync on) to about 55 (v-sync off)

EDIT: setting off game mode didn't solve issue.

EDIT: Reverting to Windows 10 Build 14393.969(latest build before 2017/4/11) didn't solve issue.

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1 Solution
idata
Employee
972 Views

Hello Canary0,

 

 

I'm sorry Apple has requested that all questions regarding Apple systems and software be addressed directly with Apple support. I recommend checking the link below for troubleshooting assistance on your Apple computer:

 

 

http://www.apple.com/support/imac/intel/ http://www.apple.com/support/imac/intel/

 

 

 

Best regards,

 

 

 

 

Ivan.

 

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5 Replies
idata
Employee
973 Views

Hello Canary0,

 

 

I'm sorry Apple has requested that all questions regarding Apple systems and software be addressed directly with Apple support. I recommend checking the link below for troubleshooting assistance on your Apple computer:

 

 

http://www.apple.com/support/imac/intel/ http://www.apple.com/support/imac/intel/

 

 

 

Best regards,

 

 

 

 

Ivan.

 

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MAhn
Beginner
972 Views

Dear Ivan,

It's on bootcamp so I don't think it's issue only with Apple hardware.

I'm not requesting solution to this as 4624 driver is beta. I'd be happy if you get driver developers know this issue.

Best regards,

Myeonghwan Ahn

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idata
Employee
972 Views

Thank you for the information, even though it is a Intel® graphics driver this issue needs to be reported to apple as they have requested that any issue related with apple systems to be directed with Apple Support.

 

 

Regards,

 

 

 

Ivan.

 

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JCMPI
Beginner
972 Views

Are you seriously telling Apple users to go to a volunteer form at Apple to support software developed by Intel?

Thats like a Doctor recommending a patent on getting an appendectomy in a dark alley by a crack head with a rusty knife.

Intel = F**king Joke

idata
Employee
972 Views

Hello JimmyCMPIT,

 

 

I'm sorry this is a request by Apple; Apple has requested that all questions regarding Apple systems and software be addressed directly with Apple support.

 

 

 

Regards,

 

 

Ivan U.

 

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