415 performance on Windows

[SDeve1]

Hi,

I have a Quad Core I7 at 2.8 GHz running W10. I also have a NVidia Gtx 850A GPU.

Just launching the RealSense Viewer without activating any module takes almost half of my cpu, activating it takes the full CPU. My firmware version is 05.08.15.00.

It also happens with the SDK samples. I only have managed to reduce the HelloWorldSample up to 30% of the CPU time by downgrading the frame settings until the minimum.

Am I missing something? I would expect that the performance was much better.

Thanks in advance.

[MartyG]

I do not believe it is a Windows issue. It may be related to this Known Issue in the SDK's release notes:

"The Viewer and the visual examples CPU utilization is high, when streaming depth or color (DSO-7888)"

This issue is no longer listed in the release notes for the newest SDK version, 2.10.4, so you could try installing that if you have not done so already to see if you get better performance.

Your firmware is also quite out of date. It can be updated in Windows with the firmware updater tool.

https://downloadcenter.intel.com/download/27514/Windows-Device-Firmware-Update-Tool-and-Latest-Firmware-for-Intel-RealSense-D400-Product-Family?v=t Download Windows* Device Firmware Update Tool for Intel® RealSense™ D400 Product Family

And this is the download page for the latest firmware file, 5.9.9, which has just been released and is compatible with the latest SDK version.

https://downloadcenter.intel.com/download/27743/Latest-Firmware-for-Intel-RealSense-D400-Product-Family?v=t Download Latest Firmware for Intel® RealSense™ D400 Product Family