Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20603 Discussions

Intel HD Graphics 530 cannot display larger resolution than 1920x1080 on a Dell U2711 Monitor

LKuij
Beginner
2,571 Views

I have a Dell Latitude laptop with Intel Core i7 6100H @ 2.70GHz processor, running Windows 10 Pro 64-bit. Graphics: Intel HD Graphics 530 (Dell), 2048MB ATI AMD Radeon R7 M370 (Dell)

When I connect my Dell U2711 monitor to this laptop, using a high speed HDMI cable, I cannot choose larger display resolution for the external monitor than 1920x1200.

The driver version of Intel HD Graphics 530 is up to date (22.20.16.4836).

I would very much like to use the external monitor at its maximal resolution of 2560 x 1440 (preferrable but not necessary at 60 Hz).

Hope someone can help me!

0 Kudos
1 Reply
Stefan3D
Honored Contributor II
1,516 Views

Which Dell Latitude exactly?

Did you install monitor driver from http://www.dell.com/support/home/us/en/19/product-support/product/dell-u2711/drivers Support for Dell U2711 | Drivers & downloads | Dell US ?

Do you use a straight HDMI cable without adapter, convertor or dongle?

1920x1200 would be the max. resolution of DVI

Check this tutorial

https://www.notebookcheck.net/2560x1440-or-2560x1600-via-HDMI.92840.0.html 2560x1440 or 2560x1600 via HDMI - NotebookCheck.net Tech

Try drivers from this list https://downloadcenter.intel.com/product/88345/Intel-HD-Graphics-530 Downloads for Intel® HD Graphics 530

Select OS from right pull-down menu. Hit "show more".

To bypass message "best driver is already installed" or "computer is not validated" install driver via have disk method as described at:

https://www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface https://www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface

(ignore prolog about MS surface)

0 Kudos
Reply