Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20501 Discussions

Win 10, N4200, hd graphics 505 - can't install last drivers

ASmit17
Beginner
2,444 Views

Can't install last drivers in windows 10 for n4200 processor.

 

Error: this installation file is not supported by this type of processor, by I download it from files for that processor and windows 10 x64.

 

It not say that I not have new windows updates but that processor is not supported!!

 

And here it's say windows 10 (not any updates like creator and other)

Result is

 

And make something to get me +5 or 10 fps to be happy, because I get 15-17 a little does not come to say that it works
0 Kudos
8 Replies
Stefan3D
Honored Contributor II
1,311 Views

Current drivers for Windows 10 require anniversary update or newer

So make sure it's up-to-date.

Try drivers from this list https://downloadcenter.intel.com/product/96552/Intel-HD-Graphics-505 Downloads for Intel® HD Graphics 505

Select OS from right pull-down menu. Hit "show more".

To bypass message "best driver is already installed", "customized computer manufacturer driver" or "computer is not validated" install driver via have disk method as described at:

https://www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface (ignore prolog about MS surface)

0 Kudos
ASmit17
Beginner
1,311 Views

but 2 drivers or one from last 2 drivers work on my os some weeks ago, but now not!

0 Kudos
AlHill
Super User
1,311 Views

One post is enough. I have removed your other SEVEN identical posts.

This is not interactive chat. Once post is enough.

Doc

0 Kudos
ASmit17
Beginner
1,311 Views

It seems to be not enough if I can't istall drive for new windows 10 os.

 

The drive that I use 2-3 week agon now is not install, because you change it.
0 Kudos
AlHill
Super User
1,311 Views

You must wait your turn for the Intel support staff to assist you. It is now the weekend, so do not expect any support until Monday.

Patience is required.

Doc

0 Kudos
ASmit17
Beginner
1,311 Views

it's say windows 10 without any updates, but not work.

 

You forgot about the given processor, it is nowhere in gameplay or in other parts you did not specify hd graphics 505 but only510, 620
0 Kudos
idata
Employee
1,311 Views

Hello Alcogolik J

 

 

I am checking on your case and I see that you have problems with the installation of the graphics drivers

 

 

Let's try the installation of the drivers following these steps:

 

 

1. Download the graphics driver ZIP file: https://downloadmirror.intel.com/27484/a08/win64_15.65.3.4944.zip https://downloadmirror.intel.com/27484/a08/win64_15.65.3.4944.zip

 

2. Unzip the file to a designated location or folder.

 

3. Right-click Windows Start icon and open Device Manager.

 

4. Click "Yes" when prompted for permission from User Account Control.

 

5. Expand the Display adapters section.

 

6. Right-click the Intel® graphics entry and select Update Driver Software.

 

7. Click "Browse my computer for driver software".

 

8. Click "Let me pick from a list of device drivers on my computer".

 

9. Click "Have Disk".

 

10. Click "Browse".

 

11. Access the designated location or folder, and access a folder called "Graphics".

 

12. Select the file called "igdlh64" or "igdlh".

 

13. Click Open, then click OK, and finally click "Next". Drivers are now being installed.

 

14. Reboot your computer.

 

And let me know if you have any issues with the installation.

 

 

Regards,

 

Leonardo C.

 

0 Kudos
idata
Employee
1,311 Views

Hello Alcogolik

 

 

I was checking your case and would like to know if you need further help. If so, please do not hesitate in replying back.

 

 

Regards,

 

Leonardo C.

 

0 Kudos
Reply