Processors
Intel® Processors, Tools, and Utilities
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HELP ME WITH THE PROCESSOR

JSant21
Beginner
1,712 Views
PROCESSOR DIAGNOSTIC TOOL INFORMATION, HELP ME PLEASE !

Temperature Monitor will run in parallel with compatible modules

--- Temperature Test ---

...

Version 1.0.18.64b.W

...

Current Junction Temperature is 54C

Current Degrees Below Max 46C

Maximum Junction Temp Allowed 100C

Test Result - PASS

Expected Greater than 1 degrees below max

Received 46 degrees below max

--- Temperature Test ---

...

Version 1.0.18.64b.W

...

Entering run forever

Current Junction Temperature is 63C

Current Degrees Below Max 37C

Maximum Junction Temp Allowed 100C

Test Result - PASS

Expected Greater than 1 degrees below max

Received 37 degrees below max

Test PASSED

Current Junction Temperature is 81C

Current Degrees Below Max 19C

Maximum Junction Temp Allowed 100C

Test Result - PASS

Expected Greater than 1 degrees below max

Received 19 degrees below max

Test PASSED

Current Junction Temperature is 89C

Current Degrees Below Max 11C

Maximum Junction Temp Allowed 100C

Test Result - PASS

Expected Greater than 1 degrees below max

Received 11 degrees below max

Test PASSED

Current Junction Temperature is 95C

Current Degrees Below Max 5C

Maximum Junction Temp Allowed 100C

Test Result - PASS

Expected Greater than 1 degrees below max

Received 5 degrees below max

Test PASSED

Current Junction Temperature is 96C

Current Degrees Below Max 4C

Maximum Junction Temp Allowed 100C

Test Result - PASS

Expected Greater than 1 degrees below max

Received 4 degrees below max

Test PASSED

Current Junction Temperature is 90C

Current Degrees Below Max 10C

Maximum Junction Temp Allowed 100C

Test Result - PASS

Expected Greater than 1 degrees below max

Received 10 degrees below max

Test PASSED

Current Junction Temperature is 85C

Current Degrees Below Max 15C

Maximum Junction Temp Allowed 100C

Test Result - PASS

Expected Greater than 1 degrees below max

Received 15 degrees below max

Test PASSED

Current Junction Temperature is 89C

Current Degrees Below Max 11C

Maximum Junction Temp Allowed 100C

Test Result - PASS

Expected Greater than 1 degrees below max

Received 11 degrees below max

Test PASSED

Current Junction Temperature is 88C

Current Degrees Below Max 12C

Maximum Junction Temp Allowed 100C

Test Result - PASS

Expected Greater than 1 degrees below max

Received 12 degrees below max

Test PASSED

Current Junction Temperature is 97C

Current Degrees Below Max 3C

Maximum Junction Temp Allowed 100C

Test Result - PASS

Expected Greater than 1 degrees below max

Received 3 degrees below max

Test PASSED

Current Junction Temperature is 97C

Current Degrees Below Max 3C

Maximum Junction Temp Allowed 100C

Test Result - PASS

Expected Greater than 1 degrees below max

Received 3 degrees below max

Test PASSED

Current Junction Temperature is 99C

Current Degrees Below Max 1C

Maximum Junction Temp Allowed 100C

Test Result - FAIL

Please check your Processor Thermal Solution

Temperature Monitor Stopped by User

Expected Greater than 1 degrees below max

Temperature Monitor Stopped

Received 1 degrees below max

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5 Replies
AlHill
Super User
521 Views

Not once did you provide your processor model number and operating system.

Personally, if all the other temps are fine (as they are), I would not worry about the last one.

Doc

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JSant21
Beginner
521 Views

Intel Core i5-4670 CPU @ 3.40GHz

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JSant21
Beginner
521 Views
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idata
Employee
521 Views

Hello juuliobrown,

 

Thank you for joining this Community.

 

Based on your report, we understand that the temperatures of your unit are higher than usual, and this could cause system issues if is not diagnosed correctly.

 

Let us know, besides the report, have you experienced any type of issues on your system?

 

Following the troubleshooting tips may resolve your issue if you your computer is overheating:

 

Check the Fan/Heat Sink

 

Is it properly installed? Are the push pins in the correct position and is the heat sink securely attached to the socket/motherboard?

 

Clean the fins on the heat sink if you see dust, using a can of compressed air/gas duster.

 

Check for any damage, cracks, or missing pieces.

 

Are you using the recommended cooling solution for your boxed processor?

 

If you are using the fan and heat sink that came in the box with your Intel® Boxed Processor, you have the correct one.

 

If you are using a third-party cooling solution, make sure that it is validated to work based on the processors Thermal Design Power (known as TDP) value.

 

Is there any Thermal Interface Material (TIM) on the bottom of the heat sink?

 

Intel® heat sinks have pre-applied thermal material on them from the factory.

 

Procedure to replace Thermal Interface Material (TIM) :

 

https://www.intel.com/content/www/us/en/support/articles/000005576/processors.html https://www.intel.com/content/www/us/en/support/articles/000005576/processors.html

 

Most of the third-party cooling solution has no pre-applied TIM so you need to apply the TIM before installing the cooling solution.

 

Are all your fans operational?

 

Carefully inspect that all fans are plugged into the motherboard headers and spinning when system is turned on.

 

Check the Airflow

 

Move cables or other hardware that may block airflow.

 

Do not use more fans than are required for your chassis. More is not better.

 

Make sure that you load default settings in BIOS.

 

Some third-party motherboard has settings that automatically overclock the system. Loading default settings will disable these settings.

 

Make sure that the processor's memory and graphics are not overclocked. Overclocking causes system to overheat.

 

Update the BIOS.

 

Verify you have the latest BIOS and Update if it is needed.

 

Some third-party motherboards require BIOS update to provide accurate thermal settings for the processors.

 

Undo any recent changes made if you have installed a new system.

 

Make sure that you load default settings in BIOS. Loading default settings will revert back to original settings.

 

Loose Cables

 

Check for any loose cables that might be blocking the air flow.

 

 

I hope to hear from you soon.

 

Best regards.

 

 

Diego S.

 

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idata
Employee
521 Views

Hello juuliobrown,

 

We just wanted to double check if you still need further assistance.

 

Please do not hesitate on contacting us back.

 

Best Regards,

 

Diego S.

 

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