Given depth profile is not supported by current device!

[CC1]

I have installed Intel® RealSense™ SDK 2.0 (build 2.9.1) successfully and there is no problem installing ROS Wrapper for Intel® RealSense™ Devices.But there existed a question that "Given depth profile is not supported by current device!" when I was testing. I have been confused about the question for a long time .Look forward to your help .Thanks a lot!

[idata]

Hello CC,

I was able to replicate your error when I connected my D435 camera to a USB 2 port. Notice in your screenshot it says, "Device Name: Intel RealSense USB 2." The D400 cameras require a USB 3 connection. Connect your camera to a USB 3 port and try again. Let us know your results.Regards,JesusIntel Customer Support

[CC1]

Hello , the first picture was the output when I plugged into the port using my usb disk and the second picture was the output when I plugged into the same port using the camera .

intel_corp

[idata]

Hello CC,

The screenshot shows that the uvcvideo devices, which belong to the camera, were connected in Bus1.Port1 which has a speed of 480M. This is USB 2.Connect the camera to the other port, which is USB 3.The other port has a speed of 5000M. The USB 3 port on the PC is blue on the inside. The USB 2 port is black.Regards,JesusIntel Customer Support