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ig9icd32.dll Crashing Application

IPhil1
Beginner
3,444 Views

I had a program (Professional Flight Planner X) running on an old computer with no issues. I just bought this computer last week, and after installing this program on it today, CTD every time on startup. Here's the Windows error log:

Faulting application name: PFPX.exe, version: 1.2.8.0, time stamp: 0x57d8e661

Faulting module name: ig9icd32.dll, version: 22.20.16.4836, time stamp: 0x59e6adf0

Exception code: 0xc0000005

Fault offset: 0x00456d05

Faulting process id: 0x1048

Faulting application start time: 0x01d39bbfb176f2e1

Faulting application path: C:\aerosoft\Professional Flight Planner X\PFPX.exe

Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_9dc776be3e13ad6d\ig9icd32.dll

Report Id: 8245f88e-31a7-4b09-88ce-43d27f44b1d1

Faulting package full name:

Faulting package-relative application ID:

As you can see, ig9icd32.dll is causing the crash. I'm updated to the latest Intel and Nvidia drivers and there's no change in behavior.

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Stefan3D
Honored Contributor II
1,636 Views

You can try several things:

1.

Right-click PFPX.exe

select properties

select compatibility and try the options there

2.

Since you have an Optimus rig, you can force to run the game on NVIDIA GPU

Open NVIDIA control panel

3D settings

program settings

add PFPX.exe and force dedicated GPU

3.

Upload a report from https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Intel® System Support Utility for Windows* to find out your particular Intel GPU for which someone can suggest other driver versions

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