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iam having an issue with my xps 9550 when i connect my monitor to the hdmi port every thing is fine but when i connect it using usb c the colors go bad and every thing gets washed out alot
My Specs
Monitor: Apple Cinema HD
Laptop: Dell Xps 9550
Graphic Driver: Intel HD 530
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Hello SeSaM,
Thank you for joining this Community.
I understand that you are experiencing color instability issues with Dell XPS 9550 when using a USB type C cable.
In this case, please provide me with the .txt file that the System Support Utility will generate. To attach a file, you must click the "Attach" option on the bottom right-hand corner of the response box.
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-
As well let us know, what type of USB C cable are you using?
Can you please provide us with your monitor's and cable model/brand?
I hope to hear from you soon,
Regards,
Diego S.
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Hello SeSaM,
We just wanted to double check if you still need further assistance.
Please do not hesitate on contacting us back.
Best Regards,
Diego S.
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