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When I right click I don't have an option says ''Intel HD Graphics Settings'' or control panel. And when I try to open it manually from System32 folder, nothing happens. Help please.
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Also, my drivers are up to date. I updated it automaticly + manually.
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Hi mkayar,
I understand you are tying to open the Intel® graphics control panel and you already updated the graphics drivers. Let me help you on this matter.
I would need some information about your driver and hardware configuration.
Please run the following utility and attach the results:
Intel® System Support Utility for Windows*
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-
Note: you may need to copy and paste the link in a separate window
Regards,
Allan J
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Hi mkayar,
Thank you for the report. I appreciate it.
You computer seems to have hybrid graphics, this means you are currently on Intel® graphics controller and Nvidia* card.
I recommend the following:
1. Please remove any graphics drivers from your computer by using Programs and features from Windows® Control Panel
2. Install the latest graphics drivers from Intel at https://downloadcenter.intel.com/download/27267/Graphics-Intel-Graphics-Driver-for-Windows-15-40-?product=86210 https://downloadcenter.intel.com/download/27267/Graphics-Intel-Graphics-Driver-for-Windows-15-40-?product=86210
3. Download and install Nvidia* graphics drivers from your computer manufacturer's website.
Please let me know your findings.
Regards,
Allan J.
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Thank you for replying me. I just solved the problem. I installed a driver package from my computer model's website (Monster) and now I'm able to access to the control panel.
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Hi mkayar,
Excellent information, thank you for sharing this. I am glad the computer is working now.
In case you need more assistance or if you have any questions do not hesitate to contact us back.
Allan J.
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Hi again! I just find the actual problem. My driver version is now ''10.18.15.4274''. And when I update it to version ''20.19.15.4835'' (which is the latest one) my control panel disappeares again. And the old version causes input lag while I'm playing games. Is this problem has a solution ?
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Hi mkayar,
I am sorry to read that you are still having this issue.
I have been working with the latest graphics drivers version 4835 for a while and I did not find this type of problem with our laptops. It might be that your computer requires drivers from your computer manufacturer.
I recommend contacting Monster for customized drivers that were designed for your computer model.
Regards,
Allan J.
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