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Problem with update 9NCGJX5QLP9M-AppUp.IntelMediaSDKDFP

ELIPE
Beginner
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​Windows Update can not install the following update - have found the following repeating warning in the reliability report :

"Installation Failure: Windows failed to install the following update with error 0x80070057: 9NCGJX5QLP9M-AppUp.IntelMediaSDKDFP".

The issue started after installation of the latest DCH graphic driver 25.20.100.6471.

My computer is IDEACENTRE AIO LENOVO FOBEOOF3PB, operating systemWindows 10 the latest version 1809.

 

Do not know what update it is as can not find it in the Microsoft Update Catalogue.

How to fix this issue ?

 

Thanks and best regards,

EWA

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LGerő
Beginner
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The same error ("Installation Failure: Windows failed to install the following update with error 0x80070057: 9NCGJX5QLP9M-AppUp.IntelMediaSDKDFP".) happened to me. Please Intel respond. Intel(R) UHD Graphics 630 driver v. 25.20.100.6519, OS: Windows 10 Pro 64bit v. 1809 build. 17763.292, ASRock Z370 Extreme4, Intel® Core™ i5-8400

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