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D435 crashed after working for about an hour on Windows 7

Hbot0
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I'm testing D435 on an IPC with Window 7 and SDK 2.16.1. When running an exe for just sampling data, the camera interrupted after working for about an hour, throwing out "Error receiving message". It works well in Realsense Viewer.

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Alexandru_O_Intel
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Hello Hbot0,

 

Thank you for your interest in the Intel RealSense D435 Depth Camera.

 

It appears that a similar issue was reported and discussed in our community. The camera showed better stability when running on Windows 10. Please find the link to this thread in the link below:

https://forums.intel.com/s/question/0D50P00004Lryy7/realsense-d435-crashed-after-working-for-about-an-hour

 

Best regards,

Alexandru

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