"No devices found" with ncs

[idata]

Hi.

ncsdk 'make install' was done. Running 'make examples', could see error '[Error 7] Toolkit Error: USB Failure. Code: No devices found'

Using Ubuntu 16.04 on Virtual box/Windows10. ncs was detected as “MA2X5X serial no. 03E72150” Would you please advise how to fix this error ?

/usr/local/bin/ncsdk/Controllers/FileIO.py:52: UserWarning: You are using a large type. Consider reducing your data sizes for best performance

"Consider reducing your data sizes for best performance\033[0m")[Error 7] Toolkit Error: USB Failure. Code: No devices foundtest -f graph || mvNCCompile -s 12 output/inception-v1.meta -in=input -on=InceptionV1/Logits/Predictions/Reshape_1make[3]: Leaving directory '/home/mssong/workspace/ncsdk/examples/tensorflow/inception_v1'make[2]: Leaving directory '/home/mssong/workspace/ncsdk/examples/tensorflow'make -C data/. make[2]: Entering directory '/home/mssong/workspace/ncsdk/examples/data'Possible Make targets make help - shows this message make clean - Removes all temp files from all directoriesmake[2]: Leaving directory '/home/mssong/workspace/ncsdk/examples/data'make[1]: Leaving directory '/home/mssong/workspace/ncsdk/examples'mssong@mssong-VirtualBox:~/workspace/ncsdk$

Best Regards

[idata]

@mssong Please make sure that you have the following configurations specified at VM config and make sure you have set both USB filters (It looks like you already have at least one filter). Two filters are needed because the NCS device switches from USB2 to USB3 when being accessed. Please post your dmesg/lsusb logs here when plugging in the NCS device and trying to run the hello_ncs app.

[idata]

Hi,

I recently bought the ncs 2 and work on ubuntu 18.04I'm facing the same problem and i can't find any issue.Here is my lsusb/dmesg

lsusb

Bus 004 Device 002: ID 05e3:0616 Genesys Logic, Inc. hubBus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hubBus 003 Device 010: ID 03e7:2485Bus 003 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hubBus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hubBus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hubBus 001 Device 003: ID 04f3:21d5 Elan Microelectronics Corp. Bus 001 Device 002: ID 8087:0a2b Intel Corp. Bus 001 Device 004: ID 0c45:6713 Microdia Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

dmesg

[ 5492.595636] usb 1-1: new high-speed USB device number 7 using xhci_hcd[ 5492.744228] usb 1-1: New USB device found, idVendor=03e7, idProduct=2485[ 5492.744234] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3[ 5492.744238] usb 1-1: Product: Movidius MyriadX[ 5492.744242] usb 1-1: Manufacturer: Movidius Ltd.[ 5492.744246] usb 1-1: SerialNumber: 03e72485[ 5794.139616] usb 1-1: USB disconnect, device number 7[ 5796.716509] usb 3-1.1: new high-speed USB device number 10 using xhci_hcd[ 5796.817305] usb 3-1.1: New USB device found, idVendor=03e7, idProduct=2485[ 5796.817311] usb 3-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3[ 5796.817315] usb 3-1.1: Product: Movidius MyriadX[ 5796.817319] usb 3-1.1: Manufacturer: Movidius Ltd.[ 5796.817323] usb 3-1.1: SerialNumber: 03e72485

Ping

hatem@hatem-Dell:~/workspace/ncsdk/examples/apps/hello_ncs_py$ make run

making run

python3 hello_ncs.py;Error - no NCS devices detected, verify an NCS device is connected.

But still i can't ping the stick.

I tried both ncsdk and ncappzoo

Thank you for your help

Hatem

[idata]

Hi @hatem_K

The Intel OpenVINO toolkit is the default software development kit for the Intel Neural Compute Stick 2. The NCSDK only supports for the original Neural Compute Stick.

You will need to download and install OpenVINO using the following instructions:

https://software.intel.com/en-us/neural-compute-stick/get-started

You can find additional information on the OpenVINO Forums:

https://software.intel.com/en-us/forums/computer-vision

Regards,

Jesus