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Hello YPate11,
Thank you for posting on this Intel Community.
Please check the following information to troubleshoot this issue:
1. Requirements: .NET 4.6.1 or greater
2. What type of authentication are you running on the database? (e.g. Mixed mode authentication or Windows Authentication mode)
3. Are you following the steps to create the database for Intel Unite® found on the Intel Unite® Deployment Guide?
Wanner G.
Intel Customer Support Technician
Under Contract to Intel Corporation
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- updated to 4.6.1
- running mixed mode
- following guide
still getting the 503 error and inteluniteadminportalpool service keep crashing every time i try to access portal URL
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Hello YPate11,
Based on the information you have provided, this issue is most likely an IIS configuration issue:
Please check that you have installed the URL Rewrite and the SHA2 certificate. Also, make sure Windows* Server is up to date.
Wanner G.
Intel Customer Support Technician
Under Contract to Intel Corporation
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So after server update admin portal working now
I went on to hub and clicked on provision device url
now getting error
Unable to get configuration settings. An internal error has ocurred.
on server i found this error
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 7/17/2019 4:12:24 PM
Event time (UTC): 7/17/2019 8:12:24 PM
Event ID: b33828e8f1dc4961af14750839c1acad
Event sequence: 2
Event occurrence: 1
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/1/ROOT-1-132078679443072321
Trust level: Full
Application Virtual Path: /
Application Path: C:\inetpub\wwwroot\
Machine name:server
Process information:
Process ID: 3772
Process name: w3wp.exe
Account name: IIS APPPOOL\DefaultAppPool
Exception information:
Exception type: HttpException
Exception message: A potentially dangerous Request.Path value was detected from the client (&).
at System.Web.HttpRequest.ValidateInputIfRequiredByConfig()
at System.Web.HttpApplication.PipelineStepManager.ValidateHelper(HttpContext context)
Request information:
Request URL: https://hub.domain.com:443/IntelUnite/api&orgId=4353B2A-212E-4C34-BF11-5465454BE230D30&orgName=SID
Request path: /IntelUnite/api&orgId=4353B2A-212E-4C34-BF11-5465454BE230D30&orgName=SID
User host address: 192.48.75.184
User:
Is authenticated: False
Authentication Type:
Thread account name: IIS APPPOOL\DefaultAppPool
Thread information:
Thread ID: 7
Thread account name: IIS APPPOOL\DefaultAppPool
Is impersonating: False
Stack trace: at System.Web.HttpRequest.ValidateInputIfRequiredByConfig()
at System.Web.HttpApplication.PipelineStepManager.ValidateHelper(HttpContext context)
Custom event details:
please suggest thank you.
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Hello YPate11,
Thank you for the update.
You may receive this error message if:
- The Hub and Client package files have not uploaded to the Admin Portal
- Hub/Client configuration has not been created nor assigned.
Please review the section 4.6 Configure the Enterprise Server for Intel Unite® Solution for configuration details.
Wanner G.
Intel Customer Support Technician
Under Contract to Intel Corporation
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Hub and client package files have been uploaded to portal
hub/client config has been created and assigned
still getting this error
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Hello YPate11,
We will send you a new Intel Unite® app version to the email address associated with your profile.
Please install it and let us know if the issue persists.
Wanner G.
Intel Customer Support Technician
Under Contract to Intel Corporation
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do i need to update server also or just hub and client.
thanks.
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Hello YPate11,
Please update the Client and Hub only.
Wanner G.
Intel Customer Support Technician
Under Contract to Intel Corporation
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I have update hub and client to 3754 and updated all pacakges in admin portal to 3754 but still getting same error.
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Hello YPate11,
Please provide us with the log files and information requested via email to gather more information about your configuration.
Also, please attach a screenshot of the error you are receiving.
Wanner G.
Intel Customer Support Technician
Under Contract to Intel Corporation
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I was able to make it work after i deleted the AD config from IIS.
Hub is working
hub welcome screen show 3 step how can i modify this to show url to download client to users.
thank you for your help
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Hello YPate11,
Please check the Hub Group Properties on the Deployment Guide to modify the default values available.
7.3.1.1.3.3 Hub Group Properties (Page 69-70)
Wanner G.
Intel Customer Support Technician
Under Contract to Intel Corporation
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Hello YPate11,
Were you able to review the Hub Group Properties?
If you need further assistance, please let us know.
Wanner G.
Intel Customer Support Technician
Under Contract to Intel Corporation
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Hello YPate11,
We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.
Wanner G.
Intel Customer Support Technician
A Contingent Worker at Intel
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