Intel E810-CAM2 cannot update NVM from 4.30 to 4.40

[Mike_Winnick]

Hello, Dear supporters!

I try to update my NIC to 4.40 version, but I get an error during update process:

Intel(R) Ethernet NVM Update Tool
NVMUpdate version 1.40.5.5
Copyright(C) 2013 - 2023 Intel Corporation.

./nvmupdate64e -l nvmupdate.lo

Config file read.
Inventory
[00:081:00:00]: Intel(R) Ethernet Controller E810-C for QSFP
Flash inventory started.
Flash inventory finished.
OROM inventory started.
OROM inventory finished.
Netlist inventory started.
Netlist inventory finished.
[00:081:00:01]: Intel(R) Ethernet Controller E810-C for QSFP
Device already inventoried.
[00:138:00:00]: Intel(R) Ethernet Controller E810-C for QSFP
Flash inventory started.
Flash inventory finished.
OROM inventory started.
OROM inventory finished.
Netlist inventory started.
Netlist inventory finished.
[00:138:00:01]: Intel(R) Ethernet Controller E810-C for QSFP
Device already inventoried.
Update
[00:081:00:00]: Intel(R) Ethernet Controller E810-C for QSFP
Backup images created.
Flash update started.
Error: Flash update failed.
Device update failed.

Could you help me to fix this problem?

[Sazirah]

Hi Mike_Winnick,

Good day.

Thank you for contacting Intel Community Support.

Regarding the issue you are currently facing, we need to gather some information regarding your products:

-Can you share where did you bought the Intel Ethernet Network Adapter E810-CAM2?

-Please share what system are you using with your Intel Ethernet Network Adapter E810-CAM2?

-May I know where did you refer to when you are downloading the NVM update? Can you share the link?

Regards,

Sazzy_Intel

[Sazirah]

Hi Mike_Winnick,

Good day,

This is related to your enquiries above, I would like to check if the issue has resolved?

If you have any questions or clarifications, please let me know.

Regards,

Sazzy_Intel

[Sazirah]

Hi Mike_Winnick,

Good day

This is regarding your enquiries above. Since we have not seen an update, if you need any additional information, please submit a new question as this thread will no longer be monitored.

Best Regards,

Sazzy_Intel