Hi @Emrah28,
Lütfen size yalnızca İngilizce olarak destek verebileceğimi unutmayın. Bu yanıtı çevirmek için bir web çeviri aracı kullandım, bu nedenle bazı yanlış çeviriler olabilir
Thank you for posting here in our community. Unfortunately, I don't have specific information on the release date for the new version of the Intel® Arc™ & Iris® Xe Graphics - Windows* card. I recommend checking Intel's official website for the most up-to-date information.
For the meantime, we can investigate the issue further. Please provide the following information:
- Please provide the SSU log report and share it here so I can review your system's configuration.
- Could you let me know the origin of the game? Where did it come from, and where did you download it?
- Have you previously performed a clean installation of the graphics driver, before using either an older or the latest version?
- Kindly share some screenshots and recordings of your game settings so we can replicate and check the issue on our end using the same settings you use during gameplay.
- Additionally, you may follow this guide on how to report performance issues in the game.
I look forward to your response and am committed to resolving your issue promptly.
Regards,
Randy T.
Intel Customer Support Technician
