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Aero crashing on Q965/Q963 64bit Win7 Enterprise

idata
Employee
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Dear all,

I have a Dell Optiplex desktop that has a intel GMA Q965/Q963 graphics driver. The computer has 2G of RAM, and is connected to a dell TFT monitor running at a 2048x1152 resolution.

When I first login, the desktop loads using the Aero theme. However, whenever I maximize a window, Aero crashes, and does not restart until I log out and back in again.

I recently upgraded to the latest version of the driver (15.12.75.4.1930) from this webpage:

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18223&ProdId=2583&lang=eng http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18223&ProdId=2583&lang=eng

However, the Aero crash after maximize still persists.

In the Windows Experience Index, my computer scores a 3.3 (see report below).

It seems to me that the Intel drivers have a bug that is not playing nicely with the Windows Aero code. I have read similar reports of people with this problem, although mostly with two monitors.

Has anyone else had such a problem? Is there a solution? Does Intel plan to upgrade the drivers for this graphics chipset in order to make it compatible with Windows 7?

Thanks,

Gary

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Processor Intel(R) Core(TM)2 CPU 4400 @ 2.00GHz 5,0Memory (RAM) 2,00 GB 5,0 Graphics Intel(R) Q965/Q963 Express Chipset Family 3,5 Gaming graphics 256 MB Total available graphics memory 3,3 Primary hard disk 17GB Free (74GB Total) 5,8 Windows 7 Enterprise 3,3 Determined by lowest subscore System -------------------------------------------------------------------------------- Manufacturer Dell Inc. Model OptiPlex 745 Total amount of system memory 2,00 GB RAM System type 64-bit operating system Number of processor cores 2 Storage -------------------------------------------------------------------------------- Total size of hard disk(s) 149 GB Disk partition (C:) 17 GB Free (75 GB Total) Disk partition (D:) 68 GB Free (74 GB Total) Media drive (E:) CD/DVD Graphics -------------------------------------------------------------------------------- Display adapter type Intel(R) Q965/Q963 Express Chipset Family Total available graphics memory 256 MB Dedicated graphics memory 0 MB Dedicated system memory 64 MB Shared system memory 192 MB Display adapter driver version 8.15.10.1930 Primary monitor resolution 2048x1152 DirectX version DirectX 9.0 or better
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